E-commerce Development Specialist - Roma, Italia - Bulgari S.P.A
Descrizione
Position:
E-COMMERCE DEVELOPMENT SPECIALIST
Bulgari Spa is looking for an E-commerce Development Specialist within the Omnichannel Department in the headquarter in Rome.
Directly reporting to the E-commerce Product Owner, the E-commerce Development Specialist will be responsible for the development of new ecommerce and omnichannel features and for the optimization of the existing ones.
He/she will be part of a cross functional team (with front-end and backend developers) working in agile methodology, responsible for delivering best-in-class solutions that covers around 90 countries worldwide.
This is a great opportunity to lead the change of ecommerce in one of the most well-known iconic luxury brand in the world.
Key accountabilities:
- Propose and develop functionalities based on user and clients' needs in line with the ecommerce product roadmap and deliver them with an high quality level and customer satisfaction
- Collect and analyze data from multiple sources (tools and teams) to identity precise requirements
- Review and evaluate markets requests according to the Ecommerce Product strategy
- Acquire and share knowledge on customer shopping behavior to improve existing functionalities
- Ensure the smooth and correct functioning of both frontend and backend operations of the ecommerce, supporting logistic and customer services teams
- Promptly align all the internal and external stakeholders on the various activities and relevant impacts (CRM, media, marketing, customer service, logistic, markets)
- Partner with UX, content and catalogue teams to ensure a prompt timetomarket release of the new features
- Perform benchmark analysis to monitor competitors initiatives
- Present solutions to stakeholders
Profile:
Qualifications & skills:
- 23 years of experience within omnichannel, ecommerce, or digital departments of multinational corporation
- Master's degree in management or another relevant field
- Understanding of website platform technologies, and backend operational processes
- Curious about the digital industry and its latest trends
- Ability to collaborate crossfunctionally with internal and external stakeholders in a complex ecosystem
- Accountability and time management
- Problemsolving attitude with accuracy
- Effective communicator in English and Italian
- Great team player
- Experience with Salesforce preferred
- Knowledge of agile methodology is a plus
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