Customer Service Representative - Vicenza - YSI Incorporated

    YSI Incorporated
    YSI Incorporated Vicenza

    1 giorno fa

    26.000 € - 48.000 € (EUR) all'anno * Servizi / Energia
    Descrizione

    Customer Service Representative

    This role is a hybrid position with both office and remote work options. The job requires excellent communication skills, attention to detail, and the ability to work independently in a fast-paced environment.

    • Order Entry: Enter orders for intercompany entities worldwide, including those connected or not connected to EDI.
    • Lead Time Quotations: Provide lead time quotations for standard and customized products.
    • Production Feasibility Analysis: Analyze production feasibility against requested delivery dates and coordinate with operations teams to define actual feasibility and alternative scheduling solutions.

    The customer service representative will also be responsible for providing customers with information regarding shipment volumes, costs, transportation options, and other details to define an agreed shipment plan. They will also need to collaborate on solution-related issues such as export trade compliance. Additionally they are required technical support for simple requests spare parts notification of discrepancy on shipment dispute resolution credit notes request letter of credit analysis verification of feasibility coordination customer witness test visits

    About Us

    Xylem is a Fortune 500 global water solutions company dedicated advancing sustainable impact empowering people who make water work every day

    We have offices around the world employ people across various sectors Xylem provides smart metering network technologies advanced analytics supporting public utilities industrial sectors residential areas commercial buildings

    Please note this is not temporary contract rather it's full-time one

    * Questa fascia salariale è una stima fatta da beBee
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