- Ultimately responsible for the guest's "Stay with Armani" Experience.
- Responsible for the hotel floors and its rooms in regards to maintenance, condition and sales status.
- Together with Engineering and Housekeeping team perform weekly meetings and inspections.
- Acts as the main contact for the guests prior, during and after the visit.
- Responsible to ensure that daily communication is properly done in regards to guests arrivals, pre-arrangements, guest preferences, follow ups and traces.
- Is responsible to roaster him/herself and the entire Lifestyle Team which reflects the business demands and ensures that all guests (in house, departure, arrival) are taken care by the assigned team at all times.
- Shows visibility also during day offs to show support to the Lifestyle Team.
- Carries out weekly communication meeting with the Lifestyle Team.
- Attends daily Line ups and is fully updated with day to day hotel operation, arrival, departures, guest in house, Sun shine guests, events, Guest comments.
- Attends monthly meetings with the Lifestyle Team to present coaching reports, development plan, attendances report, vacation planner.
- Carries out daily line ups which are energizing, informative and reflects the Armani Culture and Values.
- Ensures that every Brand Ambassadors attends one Line Up every day.
- Is present in the Hotel Lobby to welcome hotel guests and social guests to the Armani Hotel Milan.
- Is responsible for coaching and developing the Lifestyle team.
- Is responsible for developing and conducting Performance reviews of the Lifestyle team.
- Conducts site inspections when required.
- Provides excellent service to internal guests in other departments as deemed appropriate.
- Works in a close, supportive and flexible manner with other departments, in a spirit of "We work through Teams".
- Performance will be measured by Guest feedback and Mystery Guest Shoppers Audits.
- Assists in planning organizing, directing and controlling all housekeeping activities, maintaining the established standards of cleanliness, orderliness and attractive condition of rooms, floors and pantries.
- Checks the daily Room Occupancy Forecast, Room Report on room and guest occupancies.
- Knows the Room situation for the day, especially if the hotel is full and check in and check out times so that can execute or delay certain tasks like Deep Cleaning scheduled for the day.
- Ensures that enough manpower to complete the required tasks for the day
- Executes a detail check to ensure that all are in order according our Hotel standards; vacated guest rooms are clean and available for check-in.
- After completion of maintenance work, to follow up with engineering team and by calling and checking with guests.
- Ensures that all guest room accessories, linen, towels, amenities and supplies are available and sufficient in stock.
- Ensures good hygiene and high level of services to all guests from pre-check in to check-out.
- Checks all equipment used in the Housekeeping department every day. Ensure that they are in working condition.
- Makes a report to the Engineering department for regular maintenance and/or when the equipment fails to work.
- Ensures that your associates are well trained in handling all tools & equipment used in the Housekeeping department.
- Is well informed of all emergency exits and in the hotel premise and the guided Emergency Procedures, to be able to guide guests and yourself to safety.
- Provides highest level of services and comfort to guests, ensuring optimum percentage of return guests.
- Always keeps a friendly attitude and approach when come in contact with guests.
- Familiar with local culture and governmental policies.
- Ensures high standards of personal presentation and grooming.
- Maintains strong, professional relationships with internal and external guests and relevant representatives from competitor hotels, business partners and other organizations, including local schools, hotel schools and universities.
- Responds to changes in the function as dictated by the industry, company and hotel.
- Exercises responsible management and behaviour at all times, positively representing the hotel management team.
- Previous experience in similar and/or related fields in a 5* Hotel.
- At least 3 years experience at same level.
- Hotel Management (desirable)
- Proficient in English Language and additional languages desirable
-
Director Of Lifestyle
1 settimana fa
Armani Hotel Milano Milano, ItaliaArmani Hotel Milan, 5 stars luxury hotel located in the heart of the famous Milan fashion district, is looking for a Director of Lifestyle. The Director of Lifestyle (DOLS) is responsible for the general administration and profitability of the operation of the Lifestyle and House ...
-
Director of Lifestyle
1 settimana fa
Armani Hotel Milano Milan, ItaliaArmani Hotel Milan, 5 stars luxury hotel located in the heart of the famous Milan fashion district, is looking for a Director of Lifestyle. · The Director of Lifestyle (DOLS) is responsible for the general administration and profitability of the operation of the Lifestyle and Hou ...
-
Director of Lifestyle
5 giorni fa
Armani Hotel Milano Milano, ItaliaArmani Hotel Milan, 5 stars luxury hotel located in the heart of the famous Milan fashion district, is looking for a Director of Lifestyle. · The Director of Lifestyle (DOLS) is responsible for the general administration and profitability of the operation of the Lifestyle and Hou ...
-
Construction Project Manager
1 settimana fa
Recruiting Gruppo Cisalfa Sport Milano, ItaliaCisalfa Sport , leader omnicanale per sport e lifestyle in Italia,? con 155 punti vendita diretti ?e? più di 3400 dipendenti,? ricerca un/a Construction Project Manager . La risorsa, riportando al Retail Construction Director e, in collaborazione con il team Retail & Facility Con ...
-
STAGE - Graphic Designer/Art Director
3 settimane fa
Havas PR Milan Italy Srl Milan, Italia A tempo pienoDescription · : HAVAS PR , agenzia di comunicazione che opera nel settore del lifestyle, brand, finance, corporate, healthcare ricerca per potenziamento del proprio staff un/a GRAPHIC DESIGNER/ART DIRECTOR per uno STAGE · A supporto del team, la risorsa inserita si occuperà d ...
-
Senior Art Director
6 giorni fa
Spring Milan, ItaliaSenior Art Director (Freelance)/Milan · Spring Studios is a worldwide creative and production agency specialised in supporting fashion, luxury, beauty and lifestyle brands. · Spring Studios Milan is looking for a Freelance Senior Art Director to collaborate on a variety of bran ...
-
Assistant Director of Engineering
2 settimane fa
Marriott International Milan, Italia A tempo pienoCasa Brera is currently recruiting an Assistant Director of Engineering to join the pre-opening team made of modern and authentic hospitality professionals. · Reporting to the Director of Engineering, the role will be involved in managing the maintenance team (work schedule, tas ...
-
Tirocinio Sales&Marketing
1 settimana fa
Italian Hospitality Collection Milan, Italia A tempo pienoDescrizione lavoro · Italian Hospitality Collection S.p.A · Italian Hospitality Collection S.p.A. is a world-class hotel, resort and spa brand that boasts some of the most beautiful properties in Italy and offers rich, authentic experiences for passionate travellers seeking a t ...
-
Assistant Marketing Manager
1 settimana fa
Marriott International Milan, Italia A tempo pienoCasa Brera is currently recruiting an Assistant Marketing Manager to join the pre-opening team made of modern and authentic hospitality professionals. · Reporting to the Director of Marketing, the Assistant Marketing Manager is responsible for creating and executing property-leve ...
-
Tirocinio Finance&Administration
1 settimana fa
Italian Hospitality Collection Milan, Italia A tempo pienoDescrizione lavoro · ItalianHospitality Collection S.p.A · ItalianHospitality Collection è una collezione di hotel, resort e spad'eccellenza, scelti per la loro bellezza, la loro storia e l'incanto del loroterritorio. Riunisce alcune delle proprietà più belle d'Italia, in Tosc ...
-
Maintenance Technician
2 settimane fa
Marriott International Milan, Italia A tempo pienoPart of the Luxury Group of Marriott International, Casa Brera is currently recruiting Maintenance Technicians to join the pre-opening team made of modern and authentic hospitality professionals. · Reporting to the Director of Engineering, the role will cover any tasks related t ...
-
Groups Sales Coordinator
2 settimane fa
Marriott International Milan, Italia A tempo pienoCasa Brera is currently recruiting for Groups Sales Coordinator to join the pre-opening team made of modern and authentic hospitality professionals. · Reporting to Director of Sales, the role will be responsible for booking, coordinating, and organizing all social events, smaller ...
-
Cluster Revenue Manager
3 settimane fa
Italian Hospitality Collection Milan, ItaliaJob Description · Italian Hospitality Collection S.p.A. is a world-class hotel, resort and spa brand that features some of Italy's most impressive properties and provides rich, authentic experiences for avid travellers who seek a genuine Italian lifestyle. With stunning propertie ...
-
Sportswear Designer
1 settimana fa
EssilorLuxottica Group Milan, ItaliaWHO WE ARE · We are EssilorLuxottica, a global leader in the design, manufacture and distribution of ophthalmic lenses, frames and sunglasses. The Company brings together the complementary expertise of two industry pioneers, one in advanced lens technologies and the other in the ...
-
Director – Head of Corporate Affairs
1 settimana fa
Edelman Milan, Italia A tempo pienoAbout the Company We are a leading global communications marketing firm helping business and organisations evolve, promote, and protect their brands and reputations. We are independent and family owned, which allows us the freedom to deliver original thinking and invest in our c ...
-
F&B Outlets Manager
2 settimane fa
Marriott International Milan, Italia A tempo pienoPart of the Luxury Group of Marriott International, Casa Brera is currently recruiting a F&B Outlets Manager to join the pre-opening team made of modern and authentic hospitality professionals. · Reporting to the Director of F&B, the ideal candidate has a 360° understanding of lu ...
-
Accounts Receivable
2 settimane fa
Marriott International Milan, Italia A tempo pienoPart of the Luxury Group of Marriott International, Casa Brera is currently recruiting an Accounts Receivable to join the pre-opening team made of modern and authentic hospitality professionals. · Reporting to Director of Finance, the role will play a crucial role within the fina ...
-
Regional Director of Sales, Italy
1 settimana fa
Sonder Milan, Italia A tempo pienoSonder is on a mission to revolutionize hospitality and make a world of better stays open to all. No two Sonders are the same – each property has a bespoke design and contains a mix of rooms, suites, and apartments. Though each Sonder is unique, our mobile app allows guests to ef ...
-
Stage - Graphic Designer/Art Director
23 ore fa
Havas Media Group Spain Sau Milano, ItaliaSTAGE - Graphic Designer/Art Director page is loaded STAGE - Graphic Designer/Art Director Apply remote type Hybrid locations Milano time type Full time posted on Posted 24 Days Ago job requisition id JR Hybrid Agency : · Havas PR Milan Job Description Summary : · To be associa ...
-
Assistant Director Of Engineering
23 ore fa
Casa Brera Milano, ItaliaEffettua il login per ricevere email con offerte similiParte del Gruppo Marriott International, Casa Brera è una soglia inaspettata nel cuore di Brera a Milano che aprirà le sue porte nell'autunno 2024.Reinterpretata dallo Studio Urquiola, Casa Brera dispone di 116 sofisticate ca ...
Director of Lifestyle - Milano, Italia - Armani Hotel Milano
![Default job background](https://contents.bebee.com/public/img/bg-user-ex-1.jpg)
Descrizione
Armani Hotel Milan, 5 stars luxury hotel located in the heart of the famous Milan fashion district, is looking for a Director of Lifestyle.
The Director of Lifestyle (DOLS) is responsible for the general administration and profitability of the operation of the Lifestyle and Housekeeping departments.
The DOLS ensure the Lifestyle Manager and Housekeeping Manager are constantly coached and are executing the "Stay with Armani" experience for each guest.
Reports directly to the General Manager of Armani Hotel Milan or to any other employee who will be indicated in the letter confirming the actual start date or who will be indicated by the General Manager during the course of the employment relationship.
The DOLS is required to take ownership and accountability for the Lifestyle and Housekeeping operations of Armani Hotel Milan in partnership with the EXCOM and General Manager of the property.
Ensure all routine matters are handled effectively without guidance and must be able to interact with employees within immediate business areas.
Adhere to the Company''s Procedures and rules.
Maintain strict confidentiality and ensure work is of the highest level.
Establish high levels of participation in the project during its pre and post opening stages to set the required operational standards in Lifestyle, SPA, Housekeeping and Engineering in line with international standards.
PRINCIPAL ACCOUNTABILITIES:
Lifestyle
OTHER DUTIES:
Role:
Director of Lifestyle
Job Type:
Permanent , Full Time
Location:
Milan, Apply for this job now.