Doorman - Intercontinental Rome Ambasciatori Palace - Roma, Italia - Italian Hospitality Collection

Italian Hospitality Collection

Azienda verificata

Roma, Italia

3 settimane fa

Inviato da:

Piero Bianchi

Reclutatore di talenti per beBee

Descrizione

We want to make our guests' experiences truly memorable from the very first moment they arrive in our hotel. InterContinental Rome Ambasciatori Palace is looking for a Doorman to be the first Hotel image with the warmest welcomes.

What you can expect from us

We give our people everything they need to succeed We welcome everyone and create inclusive teams where we celebrate differences and encourage colleagues to bring their whole selves to work.

We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives. So, join us and you'll become part of our hotel family.

A little taste of your day-to-day

Every day is different, but you'll mostly be:

Greet and welcome guests and visitors to the hotel.
Greet visitors and guests on departure, wishing them a pleasant journey.
Relieve guests of their luggage on arrival, store it and log it if a porter is not available.
Handle all guests requests, queries, comments and complaints in a courteous and prompt manner, taking the necessary actions and ensuring followup where required.
Open cars/taxis doors on guests arrival and departure
Remove all items of luggage from the vehicle of the guest and call a porter to secure the luggage inside the hotel

Call taxis for guests and visitors, open doors and give directions as required.

Coordinating garage parking service, to collect and receive guest cars from thirdparty company service.
Make sure that the hotel forecourt is always clean and entrances are not obstructed in any way
Staying one step ahead of our guests' needs to anticipate requests and offer assistance
Reporting guest issues and their feedback to improve guest satisfaction
Reporting to the Chief Concierge