Front Office Manager - Lazise, Italia - Leonardo Lago di Garda - Wellness and Spa

Leonardo Lago di Garda - Wellness and Spa

Azienda verificata

Lazise, Italia

2 settimane fa

Inviato da:

Piero Bianchi

Reclutatore di talenti per beBee

Descrizione

About us:

Leonardo Hotels is well positioned for the future as a long-term secure employer and is looking for personalities

We live our motto
BE YOURSELF. Conformity, strict regulations and rigid rules have long been history with us. What counts for us is your personality. Nobody has to hide or change for us - just be who you are.

In our colourful and somewhat crazy team - the
Leonardo Family - your motivation, your opinion and your ideas are in demand.

For our stunning new
Leonardo Lago di Garda - Wellness and Spa located on Garda Lake, one of the most beautiful lakes in Italy, we are looking for an enthusiastic and passionate Front Office Manager.

What we offer:

Discounts on accommodation and in the restaurants of the Fattal Hotel Group
Europewide networking via the internal employee app "LEAPP"
Support in balancing work and family life
Training and development programmes in our Leonardo Academy
Team events

Your Main Duties:

Ensuring the front desk provides a professional and friendly service for guests
Work and holiday scheduling for employees and trainees
Control of cash management and accounting
Control of reservations
Handling complaints and specific guests requests
Troubleshooting emergencies
Liaising with other departments
Making a personal contribution to the professional development of your colleagues and always being the best example

Your Profile:

BE YOURSELF
Be authentic and yourself
Successfully completed vocational training in the hotel industry or comparable qualification
Proven work experience as a Front Office Manager
Thorough knowledge of customer service, office management and basic bookkeeping procedures
Proficiency in Italian and English (oral and written)
Solid knowledge of MS Office, particularly Excel and Word
Excellent communication and people skills
Good organizational and multitasking abilities, stress resistant
Good knowledge of the main IT systems and booking systems (OTA)
Problemsolving skills

Contratto di lavoro:
Tempo pieno

Benefit:

Convenzioni aziendali
Mensa aziendale
Sconti sui prodotti o servizi dell'azienda
Supporto allo sviluppo professionale

Tipi di retribuzione supplementare:

Quattordicesima
Tredicesima

Considerazioni sul COVID-19:
Gli ambienti sono regolarmente sanificati, il gel disinfettante è a disposizione in tutta la struttura.

Esperienza:
Front Office Manager: 2 anni (Preferenziale)

Lingua: