Principal Engagement Manager - Roma - ServiceNow

    ServiceNow
    ServiceNow Roma

    2 giorni fa

    Descrizione

    Overview

    It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.

    As a ServiceNow Principal Engagement Manager, you will be pivotal in leading an Expert Services delivery team that provides a rapid path to success and ongoing value for customers. Principal Engagement Managers are seasoned leaders who build high-performing teams, accelerate time to value, and drive rapid and effective program decision-making.

    Responsibilities

    • Lead the delivery team throughout the engagement and drive the overall vision and direction.
    • Work with the Sales Account Team, partner, and customer to understand the customer and the engagement, including challenges, partners, issues, and value being delivered.
    • Apply expertise from the Now Create methodology and prescriptive guidance to promote the delivery of the engagement, including long-term customer success.
    • Be the single point of contact for the ServiceNow internal organization, customer and partner to foster collaboration, effective decision-making and customer agreement on proposed solutions.
    • Establish program governance to manage requirements in line with agreed scope, time, schedule, cost and business objectives.
    • Proactive development and execution of proven risk assessment, prevention, and mitigation plans, and efficient identification, tracking, and resolution of issues.
    • Mentor ServiceNow or Partner team members to achieve the engagement's deliverables and promote the customer's desired results.
    • Identify gaps between actuals and plan of record, proposing solutions and driving resolutions.
    • Work with the Sales Account Team as the Project/Program implementation expert during sales cycles.

    Qualifications

    • Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.
    • Experience with implementing or operating the ServiceNow platform or equivalent Enterprise SaaS vendor technology
    • 8+ years of progressive experience as part of a professional services organization or equivalent experience
    • Excellent communication skills
    • Project Management certification in PMI or similar
    • Agile Scrum experience and Scrum Master certification are desirable
    • Comfortable leading projects independently
    • Good understanding of technology
    • Proven success in driving complex issues through analysis and resolution
    • A growth mindset and willingness to learn new things independently and at pace
    • Fluency in Italian and English
    • Ability to travel up to 50%

    Additional Information

    • Work Personas
      We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work. Learn more here.
    • Equal Opportunity Employer
      ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
    • Accommodations
      We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact for assistance.
    • Export Control Regulations
      For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
    • From Fortune. 2025 Fortune Media IP Limited. All rights reserved. Used under license.

    #J-18808-Ljbffr
  • Lavorare in azienda

    Principal Engagement Manager

    Solo per membri registrati

    Company Description · It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8 ...

    Rome

    1 settimana fa

  • Lavorare in azienda

    Principal Engagement Manager

    Solo per membri registrati

    Company Description · It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8 ...

    Rome

    1 settimana fa

  • Lavorare in azienda

    Loyalty & Engagement Associate Manager

    Solo per membri registrati

    Location: · Rome, Milan, Porcari (LU) · About Us · Flutter, the world's largest online sports betting and iGaming group listed on the London and New York stock exchanges, is home to the Southern Europe & Africa (SEA) region, featuring iconic brands like Sisal, Snai and PokerStars ...

    Rome, Latium

    2 giorni fa

  • Lavorare in azienda

    Loyalty & Engagement Associate Manager

    Solo per membri registrati

    We are hiring · Siamo Snaitech uno dei principali operatori di gioco legale in Italia. · Nel nostro Gruppo rientrano diverse realtà tra cui Epiqa società multimediale Snai Rete Italia e Giobet focalizzate sulla raccolta del gioco pubblico e legale in Italia.About UsFlutter il mon ...

    Rome

    1 mese fa

  • Lavorare in azienda

    Principal Engagement Manager

    Solo per membri registrati

    · Company Description · It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to ove ...

    Rome A tempo pieno

    1 settimana fa

  • Lavorare in azienda

    Senior Social

    Solo per membri registrati

    Il lavoro consiste nella gestione dei canali social per aumentare la viralità e generare lead e vendite. · ...

    Rome, Latium

    1 mese fa

  • Lavorare in azienda

    hotel manager

    Solo per membri registrati

    We're hiring | · Hotel Manager – Luxury Hospitality · (Rome) · Per una prestigiosa realtà dell'hôtellerie di lusso internazionale a Roma, ricerchiamo un Hotel Manager con solida esperienza operativa e leadership strutturata, pronto a immergersi in una delle realtà più iconiche de ...

    Rome, Latium 28.000 € - 52.000 € (EUR) all'anno

    1 settimana fa

  • Lavorare in azienda

    Store Manager

    Solo per membri registrati

    Se busca un/a Store Manager para el nuevo store a Roma centro de un marca de abbigliamento urban/streetwear. · ...

    Greater Rome Metropolitan Area

    2 settimane fa

  • Lavorare in azienda

    STORE MANAGER

    Solo per membri registrati

    Se aspiri a un'esperienza di crescente responsabilità in un contesto dinamico, con la possibilità di ampliare il tuo impatto e costruire un percorso di crescita strutturato nel retail internazionale, questa è l'occasione giusta per te. · Pandora è la più grande azienda di gioiell ...

    Rome, Latium

    1 giorno fa

  • Lavorare in azienda

    Boutique Manager

    Solo per membri registrati

    Venini busca a alguien con experiencia en store management para su boutique en Roma. · ...

    Rome, Latium

    1 mese fa

  • Lavorare in azienda

    Junior Audience Manager

    Solo per membri registrati

    GEDI Digital está buscando un Junior Audience Manager entusiasta para unirse al equipo digital. · Será responsable del análisis del público digital, la estrategia de adquisición y enganche, · y la creación y gestión de segmentos de público. · ...

    Rome, Latium

    1 mese fa

  • Lavorare in azienda

    Media Manager – OTT

    Solo per membri registrati

    Siamo alla ricerca di un Media Manager – OTT & Digital Strategy · Per un nuovo e ambizioso progetto nel settore media e sport, stiamo cercando un Media Manager con forte esperienza in marketing digitale e gestione di piattaforme OTT, che avrà la responsabilità di sviluppare e gui ...

    Greater Rome Metropolitan Area

    1 settimana fa

  • Lavorare in azienda

    Senior HR Business Partner

    Solo per membri registrati

    Nello specifico le mansioni di cui si occuperà saranno: · Pianificare le assunzioni in collaborazione con Store Manager definendo l'organico e le tempistiche; · ...

    Rome, Latium

    1 mese fa

  • Lavorare in azienda

    Social media manager

    Solo per membri registrati

    Cerchiamo un social media manager per entrare a far parte del nostro team come stagista nella nostra sede di Roma. · ...

    Rome, Latium 23.000 € - 42.000 € (EUR) all'anno

    2 settimane fa

  • Lavorare in azienda

    Digital Fundraising

    Solo per membri registrati

    Fondazione Telethon è una delle principali charity italiane; dal 1990 opera con l'obiettivo di realizzare la cura delle malattie genetiche rare attraverso il finanziamento di ricerca biomedica eccellente. · La figura contribuirà allo sviluppo del digital fundraising della Fondazi ...

    Rome, Latium

    1 mese fa

  • Lavorare in azienda

    Social Media

    Solo per membri registrati

    Siamo alla ricerca di un Social Media & Video Manager con forte competenza nell'editing video e nella gestione di campagne advertising sui social network. · ...

    Rome, Latium

    3 settimane fa

  • Lavorare in azienda

    Community & Platform Specialist

    Solo per membri registrati

    HRC Group è la più grande Community HR di aziende nazionali e internazionali che ogni giorno coinvolge e costruisce relazioni con migliaia di manager. · Offre occasioni esclusive di Problem Solving, Benchmarking, Networking, Knowledge sharing, Employer Branding e Net-Learning. Co ...

    Rome, Latium

    2 giorni fa

  • Lavorare in azienda

    Head of Social Content

    Solo per membri registrati

    Cerchiamo una figura completa capace di unire creatività produzione video gestione ADV e lettura dei dati con responsabilità diretta sulla qualità e sull'efficacia dei contenuti social. · ...

    Greater Rome Metropolitan Area

    1 mese fa

  • Lavorare in azienda

    Video Maker

    Solo per membri registrati

    In un mondo dove il video è il linguaggio che converte, non stiamo cercando un semplice montatore di clip. · Cerchiamo · una persona che pensi in video · , che trasformi idee in contenuti che funzionano online, che sappia usare strumenti tradizionali e strumenti basati sull'intel ...

    Rome, Latium 22.000 € - 38.000 € (EUR) all'anno

    1 settimana fa

  • Lavorare in azienda

    Digital Marketing

    Solo per membri registrati

    La figura contribuirá allo sviluppo del digital fundraising della Fondazione attraverso l'esplorazione, la sperimentazione e la validazione di nuove meccaniche di raccolta fondi. · Scouting & Benchmarking ·  Monitoraggio continuativo dei trend internazionali nel digital fundrais ...

    Rome, Latium

    2 settimane fa

  • Lavorare in azienda

    senior digital marketing specialist

    Solo per membri registrati

    Adecco Italia Spa busca un Senior Digital Marketing Specialist para su cliente farmacéutico en Roma. · Coordinar la ejecución de campañas digitales end-to-end. · Collaborar con agencias globales y locales para adaptar contenidos y activar planes. · ...

    Rome, Latium

    1 mese fa

Lavori
>
Rome