- Under direct supervision you will be responsible for providing support to IT users
- You will use basic analysis techniques to troubleshoot and resolve incidents as well as assisting in performing root cause analysis on problems
- Using remote control software, you will provide onsite and cross-border support
- Conduct regular interaction with IT users using customer service skills and communication skills
- Work with other support functions on projects and activities related to IT.
- Liaise with partners and vendors on IT related user support. Like for example, open incidents with HP support for hardware maintenance.
- Conform with ITIL processes and ensuring that all incidents are addressed efficiently, and proper system logging is maintained.
- Perform basic incident and problem analysis as required to resolve incidents and requests
- Perform hardware and software change requests as assigned
- Perform implementation support as required
- Attend end user meetings as requested to provide local support to users
- Work with IT and Global support teams to act as a local IT resource as required to ensure regional infrastructure is maintained at a high service availability level
- Degree in Computer Science, Information Technology, or other relevant area
- Excellent knowledge of English language (verbal & written communication). Spanish or Italian will be considered a plus
- Proficient with MS Office 365 & Windows 11
- Ability to interact professionally with others and work independently in a fast-paced environment.
- Strong problem solving and interpersonal skills.
- Excellent verbal and written communication skills.
- Highly dependable team player.
- Ability to prioritize workload and complete responsibilities on time.
- Local client configurations including, SMS, SAP GUI
- VPN, remote/wireless access connectivity configuration and maintenance
- Support of Android mobile devices.
- Remote Software like GoToAssist or Bomgar
- You will join a growth company offering a competitive base salary and benefits
- Access to best-in-class resources, tools, and technology
- Grow your income as you drive growth.
- Thrive in a company that values a culture of safety to include top-notch safety training and personal protection equipment.
- Start date: May 2024
- 38 hours per week.
- Working hours: 8 hours Monday – Thursday, 6 hours Friday.
-
Associate Solutions Engineer
Trovato in: Talent IT C2 - 2 giorni fa
Cisco Vimercate, ItaliaCisco Sales Associates Program (CSAP) · Associate Solutions Engineer - Italy · Start date: 28thJuly 2024 · What You'll Do: · Cisco Sales Associates Program offers a global environment that providesstructuredtrainingand on-the-job-experience.We will develop your technical, sales ...
-
Associate Sales Representative
Trovato in: Talent IT C2 - 2 giorni fa
Cisco Vimercate, ItaliaCisco Sales Associates Program (CSAP) · Associate Sales Representative - Italy · Start date: 28th July 2024 · What You'll Do: · Cisco Sales Associates Program (CSAP) is a global program that providesa structuredtraining and on-the-job-experience to develop sales champions. We wil ...
-
global trainee
Trovato in: Talent IT C2 - 5 giorni fa
Tenaris Dalmine, ItaliaHave you just graduated? Are you graduating? · Enter the Global Trainee Program , you will be part of an ambitious international project aimed at dynamic and brilliant young people, interested in the industrial world. · You will have the opportunity to acquire knowledge, methodo ...
-
Tirocinio Cont. Improvement
Trovato in: Talent IT C2 - 4 giorni fa
Tenaris Dalmine, ItaliaHave you just graduated? Are you graduating? · Enter the Global Trainee Program , you will be part of an ambitious international project aimed at dynamic and brilliant young people, interested in the industrial world. · You will have the opportunity to acquire knowledge, methodo ...
-
jr business developer
Trovato in: Jooble IT O C2 - 5 giorni fa
Solaresweb Milano, ItaliaVERSIONE ITALIANA · JUNIOR BUSINESS DEVELOPER · Enivibes , azienda del gruppo Eni che sviluppa tecnologie avanzate per il monitoraggio dell'integrità degli asset, sta cercando un Junior Business Developer per il suo organico in espansione. · Il candidato si unirà al gruppo di Bus ...
-
Tirocinio Cont. Improvement
Trovato in: beBee S2 IT - 4 giorni fa
Tenaris Dalmine, ItaliaGLOBAL TRAINEE – Continuous Improvement · Have you just graduated? Are you graduating? · Enter the Global Trainee Program, you will be part of an ambitious international project aimed at dynamic and brilliant young people, interested in the industrial world. · You will have the o ...
-
global trainee
Trovato in: beBee S2 IT - 3 giorni fa
Tenaris Dalmine, ItaliaGlobal Trainee – Supply Chain Europe · Have you just graduated? Are you graduating? · Enter the Global Trainee Program, you will be part of an ambitious international project aimed at dynamic and brilliant young people, interested in the industrial world. · You will have the oppo ...
-
Field Service Engineer
Trovato in: Jooble IT O C2 - 5 giorni fa
3ECRUIT Lombardia, ItaliaField Service Engineer · Role Details · You install, maintain, repair and troubleshoot our complex industrial 3D printers at our customer. · Besides, you are also a competent and reliable partner for our clients when you provide system introduction and basic trainings. · You ...
-
Junior Data Scientist
Trovato in: Talent IT C2 - 4 giorni fa
Valuement Milan, ItaliaJob description · Valuement, an international consulting company and part of the Mantu Group, is rapidly expanding its presence. We specialize in the retail market and have extended our reach into new sectors. As part of our exciting growth journey, we are looking for an exceptio ...
-
junior technical services specialist
Trovato in: Talent IT C2 - 3 giorni fa
Edison Milan, Italia Apprenticeship (Fixed Term)JUNIOR TECHNICAL SERVICES SPECIALIST · Environmental Services · Data pubblicazione: · Data fine candidatura: - · Sede: MILANO · Contratto: Apprenticeship (Fixed Term) · Codice posizione: JOB_POSTING-3-2900 · Esperienza: 0 - 2 anni · Titolo di studio: Laurea / Master / Phd · S ...
-
Field Service Technician
Trovato in: Talent IT C2 - 18 ore fa
Weir Milan, Italia A tempo pienoJob Title: Field Service Engineer · Division : Weir Minerals Europe · Location: Onsite, Hybrid, Italy Cernusco · PURPOSE OF ROLE · Weir Minerals Europe is recruiting a Field Service Engineer to join one of the European Service & Aftermarket teams. As part of our Services depa ...
-
Technical Expert
Trovato in: Talent IT C2 - 18 ore fa
Lectra Milan, ItaliaLectra Italia · Technical Expert Kubix Link · Milan Office We invite you to embark on a journey. A technological journey towards the evolution of our society and our industries, powered by Industry 4.0 and supported by Lectra. Software, equipment, data and services... At Lectr ...
-
Solution Architect
Trovato in: Talent IT C2 - 1 giorno fa
Lectra Milan, ItaliaLectra Italia · Solution Architect Kubix Link · Milan Office · We invite you to embark on a journey. A technological journey towards the evolution of our society and our industries, powered by Industry 4.0 and supported by Lectra. Software, equipment, data and services... At L ...
-
Junior Prevenzione Incendi
Trovato in: Buscojobs IT C2 - 2 giorni fa
Jensen Hughes Milano, ItaliaCompany Overview At Jensen Hughes, we lead with our Purpose + Principles and value our people. Across our global partnership of experts, clients, and communities, we are recognized worldwide for our leadership in fire protection engineering, a legacy of responsibility we have adv ...
-
Data Center Technician, Data Center Operations
Trovato in: Talent IT C2 - 2 giorni fa
Amazon Data Services Italy S.R.L. Milan, Italia A tempo pienoAWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment ...
-
Trainee Automation Engineer Development Program
Trovato in: Adzuna IT B C2 - 18 ore fa
Amazon Bergamo, Italia A tempo pienoWe offer you a unique opportunity to be part of our RME team where you can put into practice all the knowledge you have acquired with your studies and continue learning as part of a team of first-class professionals. In addition, during your journey you will continue learning wit ...
-
Product Manager, Aladdin Wealth Tech, Vice President
Trovato in: Buscojobs IT C2 - 4 giorni fa
Blackrock, Inc. Milano, ItaliaAbout this role About this role This senior product manageris responsible for Aladdin Wealth Tech's technology product capabilities for discretionary portfolio managers (DPM). The individual will advance our product vision in this area, assess and evolve product/market fit, and d ...
-
Product Marketing, Vice President, Aladdin Wealth
Trovato in: Buscojobs IT C2 - 5 giorni fa
Blackrock, Inc. Milano, ItaliaAbout this role About this role The Aladdin Wealth Product Marketing Team is responsible for promoting the Aladdin Wealth product suite, driving adoption and assessing usage of our products, and drawing insights on how to improve their use. Each Product Marketing Manager (PMM) ow ...
-
Vice President
Trovato in: Buscojobs IT C2 - 1 giorno fa
Blackrock, Inc. Milano, ItaliaAbout this role Description About this role We are hiring for our legal function in Italy. We are looking for a lawyer (corporate title: Vice President)witha minimum of 5-7 years of work experience in the relevant field. The candidate will deliver the full range of legal support ...
-
Spare Parts
Trovato in: Talent IT C2 - 1 giorno fa
Satisloh Settimo Milanese, ItaliaSpare Parts & Pricing Specialist (m/f/d) · June/26/2023 Are you detail-oriented with a passion for supply chain management and sales pricing? For our team in Settimo Milanese (Italy), we are looking for a Spare Parts and Pricing Specialist (m/f/d). · Your Responsibilities · Su ...
IT Support Apprenticeship – Vimercate - Ecolab
Descrizione
JOB DESCRIPTION IT Support A pprenticeship – Vimercate
Are you a brilliant mind with an interest in Information Technology? Would you like to challenge yourself in a dynamic international environment? Ecolab is looking for an IT Support Apprentice who can efficiently support our IT team, contributing to the ongoing success of the company. This is a great chance to work with IT and Global support teams on IT projects to support our internal customers.
The Role
Join our IT team in Ecolab Italy as an IT Support Apprentice based in our office in Vimercate. Ecolab's IT teams leverage advanced technologies and methodologies across multiple domains including customer collaboration, end user computing, enterprise resource planning, cyber security, and business analytics, partnering with our businesses to deliver results. Our interns develop essential business and IT skills by actively supporting projects and programs that enable breakthrough results for Ecolab's businesses.
What you will do
Key Responsibilities
Qualifications & Skills
Familiarity with desktop applications, including the following:
What's in it For You:
Company profile
Ecolab is the global leader in water, hygiene and energy technologies and services that protect people and vital resources. Every day, we help make the world cleaner, safer and healthier – protecting people and vital resources. Ecolab is a trusted partner at nearly three million customer locations around the world, supplying clients in foodservice, food processing, hospitality, healthcare, industrial, and manufacturing markets, all choose Ecolab products and services to keep their environment clean and safe, operate efficiently and achieve sustainability goals.
Our Commitment to Diversity and Inclusion
At Ecolab, we believe the best teams are diverse and inclusive, and we are on a journey to create a workplace where every associate can grow and achieve their best. We are committed to fair and equal treatment of associates and applicants. We recruit, hire, promote, transfer, and provide opportunities for advancement on the basis of individual qualifications and job performance.
All applications will be treated with confidentiality.
Our Commitment to Diversity and Inclusion
Ecolab is committed to fair and equal treatment of associates and applicants and furthering the principles of Equal Opportunity to Employment. Our goal is to fully utilize minority, female, and disabled individuals at all levels of the workforce. We will recruit, hire, promote, transfer and provide opportunities for advancement based on individual qualifications and job performance. In all matters affecting employment, compensation, benefits, working conditions, and opportunities for advancement, Ecolab will not discriminate against any associate or applicant for employment because of race, religion, color, creed, national origin, citizenship status, sex, sexual orientation, gender identity and expressions, genetic information, marital status, age, or disability.