Order Validation & Entry: Conduct order validations and entries.
Order Confirmation: Confirm customer order receipt, creation, and delivery.
Monitoring & Management: Monitor and track order statuses, managing claim cases and returns.
Communication: Provide clear and consistent communication between customers and internal production.
Customer Support: Serve as the primary contact for customers, including cases of issues or escalation.
Projects & Initiatives: Support transfer projects and process improvement initiatives.
Educational Background: Bachelor's Degree in Language or Economic Field; advanced degree preferred or compensating years of experience.
Professional Experience: Specified years of customer service experience is a plus.
Skills: SAP experience.
Languages: Fluent-level English and German.
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Customer Service Specialist - Pinerolo - Freudenberg
Descrizione
Working at Freudenberg: We will wow your world
Responsibilities
Qualifications
What We Offer: Join a collaborative and forward‑thinking environment where you'll have the opportunity to shape and refine processes that impact our global business.
The Freudenberg Group is an equal opportunity employer that is committed to diversity and inclusion. Employment opportunities are available to all applicants and associates without regard to race, color, religion, creed, gender (including pregnancy, childbirth, breastfeeding, or related medical conditions), gender identity or expression, national origin, ancestry, age, mental or physical disability, genetic information, marital status, familial status, sexual orientation, protected military or veteran status, or any other characteristic protected by applicable law.
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Customer Service Specialist
Solo per membri registrati Pinerolo
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Customer Service Specialist
Solo per membri registrati Pinerolo
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Customer Service Specialist
Solo per membri registrati Pinerolo, Piedmont
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Customer Service Specialist
A tempo pieno Solo per membri registrati Pinerolo
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After Sales Service Specialist
Solo per membri registrati Roletto
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After Sales Service Specialist
Solo per membri registrati Roletto, Piedmont
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Service Desk Specialist
Solo per membri registrati Turin
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Service Desk Specialist
Solo per membri registrati Torino
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Service Desk Specialist
Solo per membri registrati Turin, Piedmont
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Service Desk Junior Specialist
Solo per membri registrati Turin
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Customer Service Associate Specialist
Solo per membri registrati Rivalta di Torino, Piemonte
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Service Desk Junior Specialist
Solo per membri registrati Turin, Piedmont
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Service Management Specialist
Solo per membri registrati Turin
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Client Service Specialist
Solo per membri registrati Turin
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Demand and Service Provisioning Specialist
Solo per membri registrati Turin
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Demand and Service Provisioning Specialist
Solo per membri registrati Turin, Piedmont
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Bus Italy Service Specialist
Solo per membri registrati Turin
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Bus Italy Service Specialist
Solo per membri registrati Turin, Piedmont
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Logistics & Customer Service Specialist – Waste Management
Solo per membri registrati Turin
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Logistics & Customer Service Specialist – Waste Management
Solo per membri registrati Turin, Piedmont
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Inside Sales
Solo per membri registrati Pinerolo