General Manager - Pompei, Italia - Nomad Hotels
2 settimane fa
Descrizione
About Us:
Moxy Hotels, a vibrant and affordable brand under the Marriott Bonvoy portfolio, is designed to provide guests with a playful and stylish experience.
Job Summary:
As the General Manager for Moxy Pompei, you will lead the charge in delivering the unique Moxy experience, blending affordable luxury with a playful atmosphere.
We're seeking a dynamic leader with 1-3 years of previous GM experience, ideally with a background in lifestyle hotel brands.
Fluent Italian is a must, and eligibility to work in the EU is required.Key Responsibilities:
Business Strategy Development:
- Explore new business opportunities and develop business plans that align with Moxy's brand strategies.
- Stay current with industry trends and monitor the strengths and weaknesses of competitors.
- Translate Marriott's global strategic plan into executable strategies for the property.
Business Strategy Execution:
- Execute business plans to maximize guest satisfaction, profitability, and market share.
- Hold the property leadership team accountable for successful delivery of business plans.
- Experiment with new ideas to enhance guest satisfaction and profitability, taking calculated risks when needed.
Sales and Marketing:
- Work closely with the Sales and Marketing team to develop revenuegenerating strategies specific to the Moxy brand.
- Identify new business leads and actively pursue opportunities, ensuring alignment with brand strategy.
Business Information Analysis:
- Review businessrelated data such as financial performance and guest satisfaction.
- Proactively address changing market conditions to ensure the property operates within budgetary guidelines.
- Use business information to identify indicators of success and areas for improvement, integrating findings into business plans.
Talent Management and Organizational Capability:
- Create a cohesive and highperformance team, fostering a positive and innovative work environment.
- Coach the leadership team, providing specific feedback and holding them accountable for performance.
Employee and Labor Relations:
- Ensure fair and respectful treatment of all employees, fostering open communication and engagement.
- Celebrate employee success and work with Human Resources to maximize engagement.
Customer and Public Relations Management:
- Interact with guests to obtain feedback, recognizing outstanding service and addressing potential service failures.
- Anticipate the needs of guests to deliver flawless service and ensure positive publicity.
Company/Brand Policy, Procedures, and Standards Compliance:
- Ensure property compliance with legal, safety, and Moxy brand standards.
- Conduct routine quality assurance audits and walkthroughs to maintain high standards.
- Hold employees accountable for performing audits regularly and ensure appropriate training.
Qualifications:
Experience: 1-3 years of luxury GM experience, preferably in lifestyle brands.
Language Skills:
Fluent in Italian, with effective communication skills in English.
Leadership Abilities:
Strong leadership skills, with the ability to inspire and lead a diverse team.
Strategic Thinker:
Proven ability to develop and execute strategic business plans.
Revenue Management:
Experience in driving revenue strategies and maximizing property profitability.
How to Apply:
Salary:
€60, €75,000.00 per year
Work Location:
In person
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