Key Account Manager - Milano, Italia - Planet

Planet

Azienda verificata

Milano, Italia

3 settimane fa

Inviato da:

Piero Bianchi

Reclutatore di talenti per beBee

Descrizione

About Us
The payments market is the most exciting technology market in the world today for good reason. McKinsey values it globally at over $2 trillion and it's growing between 13-15% year-on-year.

Some of the largest most dynamic brands are investing in this sector; Apple has ApplePay, Google has GooglePay, Amazon has AmazonPay, and it's not just the Silicon Valley brands.

Tencent owns WeChatPay, Alibaba owns Alipay and digital disruptors like Square, Stripe and Adyen all invest millions to grow the payments market.

Planet are a technology company that's transforming payments by putting the customer experience first. We help our customers deliver a better experience for guests, shoppers, and consumers everywhere.

We operate in a market that continues to evolve and expand, partnering with the world's most prestigious brands across Retail and Hospitality, and with a network of Financial Services partners worldwide.

To meet consumer demands, payments must be simple, safe, and invisible. The only way to do this is to fully embed payments in the software and networks that runs business. By combining networks, software and payment technology, Planet's creating a world of connected commerce, that makes payments feel good.

We're growing organically, and with strong Private Equity investors, Advent International and Eurazeo, we've the financial capital and expertise to grow our capabilities and reach through acquisition.

Sales, Hospitality Overview
Hotels are at the forefront in a world where digital and physical experiences are coming together.

Planet is excited about helping hotels help their staff and customers towards frictionless processes and experiences, with payment right in the middle.

Our Sales Hospitality team comprises of 150 employees globally and with the acquisition of Protel PMS, Hoist groups as well as Avantio, we are just getting started to provide a real feel good, connected experience at world's most well-known hotels.

Role Overview

We are looking for you to join us as Key Account Manager for our National and International Key Accounts:
You are responsible for establishing an intensive relationship with our key merchants. You are interested in the payment industry and in new developments in connected commerce.

You develop effective customer strategies and ensure that our customers know, understand and derive maximum benefit from our large product portfolio.

What you will do
Client Relationship Building

Visit our key accounts in Italy and ensure they have excellent knowledge of our business and service
Understand merchants' business needs and drive growth through crossselling and upselling
Maintain close relationships with local contacts to drive local expansion opportunities
Monitor service delivery to ensure customer satisfaction
Make sure all Sales activities are clearly reported, documented, and shared internally
Scout for new businesses whilst creating and maintaining productive partnerships

Ongoing sales activities

Renegotiate agreements with existing customers and win business with new locations
Analyze portfolio trends, diagnose the root cause of performance, and create actionable plans for operational improvements

Account Strategy & Planning

Built and execute strategic account plans to drive growth
Produce and distribute statistics and information to Head Offices and accounts in your region
Input into the development of global account strategy by providing local insights and nuances

Who you are

Be a selfstarter and be able to work as part of a team
High level of selfmotivation
An outstanding sales track record and ability to convince, sell and close additional services and products within an existing client portfolio
Be confident and successful during calls and visits
Be a relationship builder with strong service attitude
Very good presentation skills, expressive
You are very familiar with the area and its surroundings
You love networking and willing to travel at a minimum of 50% of its working time

What you will need to bring to planet

Networking Background and/or Expert in the Hospitality industry
Sales Skills and Success managing dynamic account portfolios
Have excellent Italian communication and presentation skills; business English is required
Good decision making, problemsolving, and negotiating skills
Minimum of 7 years' experience
University degree

Why Planet

Planet is an equal opportunity employer where diversity is valued, and all employment is decided based on qualifications, merit, and business need.

Come and grow your career in the most exciting, fast paced technology market, with a business that delivers feel-good connected commerce.

We would love to hear from you

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