Junior Omnichannel Specialist - Milano, Italia - Jil Sander

Jil Sander

Azienda verificata

Milano, Italia

1 settimana fa

Inviato da:

Piero Bianchi

Reclutatore di talenti per beBee

Descrizione

Junior Omnichannel Specialist:

JIL SANDER, the high-end luxury brand, is the epitome of modernity and sophistication. Its unconditional dedication to contemporary design combines elegance and purity with innovative materials and exceptional craftsmanship.

The refinement of cuts and the perfection of details give form to a figure that stands out by its distinctive belief in excellence and highest quality standard.

An exciting opportunity has arisen within JS as Junior Omnichannel Specialist.

KEY RESPONSIBILITIES

Omnichannel

Operational support for omnichannel IT System maintenance, testing and debugging; preparation of the training materials for the salesforce, customer service activities (payments, fraud and returns)
Benchmarking retail competitors
Support in the omnichannel strategy definition

Marketplace

New marketplace activation: operational support for omnichannel IT System maintenance, testing and debugging; preparation of the training materials for the salesforce.
Monitor Order Process vs stores
Performance stores KPI reporting linked to Marketplace channels.

Operations

Support to logistic area for the region: regularly meeting to define and monitor activities roadmap.
Visit to central warehouse to check activity flow and quality.
Backlog orders (website, marketplaces and omnichannel retail) monitor
Coordinate the activities related to packaging: quantity and reorders forecasting, suppliers search and comparison, tender assignment, reporting.

Requirements and Qualifications

Degree in Data Science, Economics, Operations, Supply Chain, Business or related studies
2 years of experience working on eCommerce Operations in an international environment
Thrive for improving procedures and find solutions to problems, with a datadriven approach
Ability to work independently as well as a team player, being able to build trust among colleagues and external partners
Welldeveloped understanding for data analysis and interpretation, as well as for eCommerce technological platforms such as SFCC, PSP, OMS, WMS, ERP, Adobe Analytics
Excellent written and verbal communication skills in English
Passionate about the fashion and luxury industry would be a plus

LI-CC1 #JS