Guest Relations Officer - Amalfi, Italia - NH ITALIA SPA

NH ITALIA SPA
NH ITALIA SPA
Azienda verificata
Amalfi, Italia

2 settimane fa

Piero Bianchi

Inviato da:

Piero Bianchi

Reclutatore di talenti per beBee


Descrizione
We are looking for a Guest Relations Officer to join our 5* luxury hotel Grand Hotel Convento di Amalfi.


GUEST RELATIONS OFFICER - GRAND HOTEL CONVENTO DI AMALFI:

As a Guest Relations Officer, you will be responsible for ensuring that all guests enjoy a positive and memorable experience.

You are a key representative of our hotel and brand, and as such you will need to anticipate guest needs, and handle inquiries in a helpful and attentive manner.

You will take personal responsibility for ensuring that all issues pertaining to guest satisfaction are met, and that follow up is completed in a timely manner.

You will be proactive and innovative suggesting alternatives that meet guest needs, ensuring their delight with their experience.


Qualifications:


  • College degree in hotel management or related field
  • Previous experience in Front Office or Guest Services
  • Excellent communication skills
  • Experience with Front Office Systems
  • Proficient in English, both written and spoken

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