Guest Relations Officer - Amalfi, Italia - NH ITALIA SPA
Descrizione
We are looking for a Guest Relations Officer to join our 5* luxury hotel Grand Hotel Convento di Amalfi.GUEST RELATIONS OFFICER - GRAND HOTEL CONVENTO DI AMALFI:
As a Guest Relations Officer, you will be responsible for ensuring that all guests enjoy a positive and memorable experience.
You are a key representative of our hotel and brand, and as such you will need to anticipate guest needs, and handle inquiries in a helpful and attentive manner.
You will take personal responsibility for ensuring that all issues pertaining to guest satisfaction are met, and that follow up is completed in a timely manner.
You will be proactive and innovative suggesting alternatives that meet guest needs, ensuring their delight with their experience.Qualifications:
- College degree in hotel management or related field
- Previous experience in Front Office or Guest Services
- Excellent communication skills
- Experience with Front Office Systems
- Proficient in English, both written and spoken
Altri lavori da NH ITALIA SPA
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Guest Relation
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Assistant Housekeeping Manager
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Bar Manager
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Responsabile Breakfast
Sistiana, Italia - 11 ore fa
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Hostess Supervisor
Sistiana, Italia - 3 settimane fa
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Chef de Rang
Sistiana, Italia - 11 ore fa