digital transformation consultant - venezia - beBeeClientSuccess

    beBeeClientSuccess
    beBeeClientSuccess venezia

    1 settimana fa

    Titolo del lavoro: Customer success executive for HCL Digital Experience

    Descrizione

    The role of a Client Success Executive is pivotal in driving customer satisfaction and ensuring that HCL DX customers achieve their strategic goals. This position demands a blend of skills including customer relationship management, strategic thinking, and technical understanding.


    As a trusted advisor and advocate, the Client Success Executive will engage customers throughout their lifecycle - driving adoption, delivering measurable business outcomes, and fostering long-term partnerships.


    This executive will be responsible for serving as the primary point of contact for assigned HCL DX customers. They must understand customer business objectives and align HCL DX solutions to deliver measurable outcomes.


    The ideal candidate has 5–10 years of experience in Customer Success or Account Management roles with a strong background in Digital Experience platforms or Enterprise Software solutions. The candidate should have proven ability to engage senior stakeholders and drive measurable outcomes.


    • Serve as the primary point of contact for assigned customers
    • Understand customer business objectives
    • Align HCL DX solutions to deliver measurable outcomes

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