Addetto/Addetta Assistenza Clienti_ Settore Finanziario - Milano, Italia - Gi Group

    Gi Group
    Gi Group Milano, Italia

    1 mese fa

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    Descrizione
    Job summary
    ADDETTO/ADDETTA ASSISTENZA CLIENTI_ SETTORE FINANZIARIOCustomer satisfactionSupporting clients in financial services

    Job seniority:
    entry level

    Responsibilities


    • Managing requests for information on loans and financing
    • Managing requests for information on Credit Cards
    • Managing requests for information in the insurance sector
    • Providing information on ongoing campaigns
    • Updating customer database
    Requirements


    • High school diploma or equivalent
    • Experience in a similar role and in contact center or financial/insurance services
    • Preferably certified by IVASS
    • Strong problem-solving skills
    • Excellent communication and customer orientation
    • Good knowledge of main computer tools and Microsoft Office Suite