SAP Support - Treviso, Italia - DeLonghi

DeLonghi

Azienda verificata

Treviso, Italia

3 settimane fa

Inviato da:

Piero Bianchi

Reclutatore di talenti per beBee

Descrizione

Italy

TREVISO

Corporate services
IT

03/14/2024

SAP SUPPORT:

Responsibilities:

SAP Support will be part of the E-Services organization, a De'Longhi Group Company that offers 360° IT Services to the De'Longhi Group and to third part Clients.

In the Application team, reporting to the SAP Support Manager, he/she will have a responsibility in the AMS field (Assistance Maintenance Service).

Main Responsibilities:
Providing support for SAP IBP-DP & IBP-RS, troubleshoot and resolve issues & requests within targeted SLA;
Manages incidents reported by user and followup promptly;
Working closely with different teams (ex: basis, Abap, functional) to ensure issues and requests are addressed timely;
Prepare functional specification and carry out necessary review with business and functional team;
Carry out Unit Test, System Integration Test, and its related documentation;
Support user in carrying out User Acceptance;
Test Participate in deployment to production and post deployment support;
Update system documentation and training documents/user manual;
Provide training to users;
Prepare internal presentation and proposal whenever necessary.

Job Profile:

Qualifications
Master Degree in Computer Science Engineering, Telecommunication Engineering, Management Engineering or Computer Science
Relevant experience of IBP module and RTI integration in a Company and/or in a consulting firm.

Skills

Experienced SAP IBP module configuration skill and RTI integration
Understanding of ABAP language;
Service Management;
Organization;
Process Management;
Good interpersonal and communication skills;
Ability to work independently on assigned projects and activities with agreed deadlines;
Flexibility, curiosity and willingness to be involved in a challenging, dynamic and inspiring environment;
Problem solving;
Team working;
Fluent in English;
Availability to travel in Italy and abroad.
Benefits:
Open to a full remote way of working
Flexible time and one dayoff per month
Company restaurant
Technical and soft training
Job Rotation

We are an Equal Opportunity Employer, we reject and condemn any form of discrimination including discrimination based on age, gender, sexual orientation, health, race, nationality, cultural background, political opinions and religious beliefs, and membership of associations and trade unions.