Clinic Manager - Bologna, Italia - Impress
Descrizione
We areImpress. We believe everyone deserves a smile they'll love.
We are the largest chain of
ortho clinics with
fully digital processes in Europe.
We have revolutionised the invisible orthodontic sector with the best team of professionals specialised in making people smile and using the latest technology for the diagnosis, treatment, and follow-up of all cases.
Born in Barcelona in 2019, in just 3 years, we've grown to pioneer leading care, flagship clinics and state-of-the-art tech across 9 countries and more than 150 locations and we are expanding fast Our aim is to improve people's health and quality of life across the globe.
We are looking for an experienced
Clinic Manager who can manage our clinic in Bologna, supervising the on-site team with their all day-to-day tasks.
Responsibilities:
- Supervise and lead the onsite team with their daily tasks with experience to innovate in a new market.
- Maintain professionalism and the patientfriendly environment.
- Solve escalated issues of any problems relating to patients.
- Guide the sales team with training and KPIs.
- Improve conversion rate with the sales executives.
- Ensure compliance and performance of the clinic with sanitary protocols for the clinics under supervision.
- Ensure the patient care team professionalism and friendly manners towards the patients.
- Embrace, be adaptive and respond timely to constructive customer and team feedback
Requirements:
- 4+ years of experience in clinical administration, medical science or related fields.
- Leadership experience.
- Calm and reassuring manner.
- Previous experience in the dental industry will be a plus.
- Excellent verbal and written communication skills for management.
- Energetic, wellorganised and teamspirited.
- Numbersdriven and passionate for sales.
- Passionate about working for a startup (experience in startup sales will be a huge plus).
- Italian fluent communication, English or Spanish will be considerate an additional value.
Our Offer:
- Highend advanced work environment.
- Flexible schedule. (Shifts and Weekend availability)
- Compensation package depending on experience (Fixed + Bonuses)
- All necessary equipment and training to boost your interaction with customers.
- Opportunity to be part of Impress's future.
- Impressive Career development growth system.
- Work in a dynamic, unique and fastpaced company for professional growth.
- Employee ́s special discounts on our products.
Impress_ _is an inclusive workplace where people with all kinds of differences and disabilities feel welcome and valued for their contributions._
Salary:
€28, €32,000.00 per year
Ability to commute/relocate:
Bologna, BO:
Reliably commute or planning to relocate before starting work (required)
Application Question(s):
- What's your salary expectation for the position? (RAL)
Experience:
- Management: 1 year (required)
Language:
- Italian (required)
- English (preferred)
Work Location:
In person
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Assistente Alla Poltrona
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Assistente Alla Poltrona
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Medical Supervisor
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Operation Assistant
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