It Technician - Alessandria - Hemmersbach

    Hemmersbach
    Hemmersbach Alessandria

    3 giorni fa

    Descrizione

    Role:
    Committed to develop your career in IT within large corporations?
    Keen on customer support?
    Willing to work within an international working environment?
    Join our company as an
    L2 Onsite IT Technician
    to provide advanced technical support to end users at our customers.
    What about your responsibilities?
    Support PCs, laptops, mobile devices, peripherals, and workplace equipment
    Assist with video conferencing systems, monitors, printers, phones, and projectors
    Install, set up, and maintain devices and standard software (Windows, Microsoft 365, iOS)
    Troubleshoot basic hardware, software, and connectivity issues
    Provide smart hands support for servers, network devices, and site equipment under remote guidance
    Help with basic router and switch installations
    Assist with datacenter-related tasks and backup activities
    Asset management
    Handle tickets and requests in ITSM systems

    Location:
    Novi Ligure (Alessandria - fully onsite)

    Requirements:
    2–3 years of experience in IT support or a similar role
    Experience in OS, Apps and H/W installation and troubleshooting depending on project products
    Strong knowledge of Windows 10/11 , Office 365, and common enterprise applications
    Understanding of networking fundamentals (TCP/IP, DNS, DHCP, Wi-Fi)
    Familiarity with Active Directory, Azure AD, Exchange Online, and identity management
    Familiarity with ticketing system
    Good English and fluent Italian
    Communicative and supportive attitude

    Benefits:
    Buddy program
    Internal career development program
    Onboarding program
    Staff discounts
    Ticket Restaurant (Edenred, Sodexo, UP)/ Meal Voucher

    Be part of Us:
    Hemmersbach provides IT infrastructure services in more than 190 countries with 50 own subsidiaries. We deliver exclusively for the leading companies in the IT industry.


    We go the extra mile – we not only simply enthuse our customers, but also make the world a better place: 20% of our profits go into our Direct Actions Hemmersbach Rhino Force and Hemmersbach Kids' Family.

    That's why Hemmersbach is The Social Purpose IT Company.

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