Confidence - Business Process Specialist - Palermo, Italia - Edgemony

Edgemony

Azienda verificata

Palermo, Italia

3 settimane fa

Inviato da:

Piero Bianchi

Reclutatore di talenti per beBee

Descrizione

About Confidence:

Confidence is seeking process engineering people, who will work with Fortune 500 companies to help them document their current processes and recommend areas to optimize and automate.

Process savvy people with no specific areas of focus, other than being structured, organized, and having great listening skills. This will be a client facing role.

Requirements:

Role:
Business Process Specialist

About YOU:

-
_You are a native English speaker_;

You are inquisitive, detail oriented, patient and focus on user friendly solutions;
You are a confident, forwardthinking professional with a strong sense of urgency;
You are organized, possess strong note taking skills and enjoy client facing work;
You have solid analytical and critical thinking skills with the ability to interpret and summarize data in a clear and concise manner;
You are
strong in excel and at analyzing data sets;
You have strong communication and relationship building skills, ability to work with various types of clients;
You are adaptable and agile, and thrive working in a fastpaced, results driven start up environment.

Experience in industrial engineering, business analysis, building process flows, customer service, client services, process engineering, systems thinking valued, but not required.

Responsibilities:

Your job is to take the current processes being performed at a given client and transfer that process into the Confidence app to create more quality controlled and efficient workflows and overall work environments.

The process will go as follows:

You will become an expert user of the Confidence app through our
training program;
You will work with the client to understand processes performed by the given stakeholders on a daily/weekly/monthly/quarterly basis and translate that into a process flow;
You will collect and organize information from various sources and ensure all details of the process are recorded. You will understand milestones, dependencies and exception use cases and suggest where certain process approval requirements will be beneficial;
You will then document the process and create an instance in the Confidence app;
Finally, you will then train the stakeholders to use the Confidence app and their specific tasks and maintain relationship to ensure successful data is obtained and client is content;
You will analyze current processes and make recommendations on areas of improvement. You will likely be working on several processes at once;

If you are a native English speaker willing to join a fast growing and exciting scale up from the Silicon Valley, than this is your chance

Benefits

Competitive compensation with an annual bonus potential
Great company culture and work environment
Highly skilled teammates and lots of opportunities for growth and development
Budget for professional development and Learning & Development culture
Lots of other competitive Benefits and Perks

Equality & Diversity

We pride ourselves on being an equal opportunity employer, committed to equality and diversity amongst both our employees and prospective applicants.

We ensure that all applicants are treated equally and fairly throughout our recruitment process.

We are determined that no applicant experiences discrimination based on sex, race, ethnicity, religion or belief, disability, age, gender identity, ancestry, sexual orientation, veteran status, marriage and civil partnership, pregnancy and maternity, socio-economic background, neurodiversity, education, or any other basis prohibited by applicable law.