Helpdesk & Infrastructure IT Supervisor - Via Milano - Confidentiel

Descrizione

About the Role
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An international industrial company is seeking a
Local IT Administrator
to ensure day-to-day IT operations and maintain local infrastructure across its European sites.
This is a
hands-on, operational role
requiring strong technical autonomy. You'll be the go-to IT contact on-site, managing everything from user support to local servers and network equipment.
Key Responsibilities

Provide daily technical support:
troubleshoot hardware/software issues, configure workstations for new hires, resolve printer and connectivity problems
Manage and maintain local IT infrastructure: servers, backups, disaster recovery plans, local network equipment

Manage IT inventory:
PCs, licenses, patches, software versions
Create application packages and adapt configurations to local needs
Train users on collaborative tools and IT best practices
Handle ticket management (assignment, tracking, documentation, closure)
Coordinate with local vendors (e.g., telecom providers) for contracts and support
Collaborate with Group IT teams to ensure seamless service delivery
Profile Sought
Technical degree in IT/Computer Science
min xrdztoy 6 years of experience in IT support and/or infrastructure roles
Strong knowledge of Windows environments, server administration, and network basics
Familiarity with
ITIL practices
is a strong plus
Ability to work autonomously, diagnose issues, and implement solutions independently
Structured, proactive, and service-oriented mindset
Fluent English required