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- Ensure the achievement of a personal sales target through cross selling of all service lines on existing customers and new sales on commercial prospects
- Ensure speed in answering to customer needs generating new quotations and contracts
- Responsibility on sell pricing according to Chart of Authority Document in charge
- Ensure follow up to marketing campaigns and other sales initiatives.
- Ensure information continuous update in the company's CRM
- Support Territorial Sales Area Manager to manage scope extension and project update to guarantee a good data entry in CRM
- Provide an adequate system of reporting to Sales Manager
- Previous experience in similar roles in sales/ back-office
- Experience with customer relationship management in different channels (telephone, email, chat)
- Knowledge or experience in certification sector is preferred
- Excellent communication and customer service skills
- Fluent Italian, good level of English
- Advanced MS Office skills
- Power BI knowledge will be an asset
- University degree
- Ability to work both independently and in a team
- Result-driven mindset, strong problem solving skills
- Willingness to learn and develop
Inside Sales - Milan, Italia - DNV
Descrizione
Responsible for achieving personal sales target related to commercial customer segment through cross selling and the engagement of new commercial customers.
The main areas of responsibility are:
Reporting lines:
The Commercial Customer Officer reports to the Sales Manager North
Please send your CV in English.
We are offering a challenging, varied and responsible job in a dynamic and international environment. You will have plenty of opportunities for personal growth, according to our philosophy: 70% learning on the job, 20% coaching and 10% training. Naturally, the position is rewarded appropriately, including attractive fringe benefits.
DNV is an Equal Opportunity Employer and gives consideration for employment to qualified applicants without regard to gender, religion, race, national or ethnic origin, cultural background, social group, disability, sexual orientation, gender identity, marital status, age or political opinion. Diversity is fundamental to our culture and we invite you to be part of this diversity.Personal characteristics: