IT Assistant - Trieste, Italia - UNESCO

UNESCO

Azienda verificata

Trieste, Italia

2 settimane fa

Inviato da:

Piero Bianchi

Reclutatore di talenti per beBee

Descrizione

OVERVIEW

Post Number: 1ITSCPA 111TP

Grade:
G-4

Parent Sector:
Natural Sciences Sector (SC)

Duty Station:
Trieste

Job Family:
Computer Sciences / Information Technologies

Type of contract:
Project Appointment

Duration of contract: 1 year

Application Deadline (Midnight Paris Time): 27-FEB-2023

UNESCO Core Values:
Commitment to the Organization, Integrity, Respect for Diversity, Professionalism

OVERVIEW OF THE FUNCTIONS OF THE POST

Founded in 1964 by the late Nobel Laureate Abdus Salam and located in Trieste (Italy), the Abdus Salam International Centre for Theoretical Physics (ICTP) seeks to accomplish its mandate by providing scientists from developing countries with the continuing education and skills that they need to enjoy long and productive careers.

ICTP has been a major force in stemming the scientific brain drain from the developing world.

For more than 50 years, ICTP has been a driving force behind global efforts to advance scientific expertise in the developing world.

Long Description

Under the direct supervision of the Head, Information and Communication Technology (ICT), the incumbent is responsible for solving technical problems interrelated with IT disciplines while liaising with colleagues within ICTS, and for carrying out a wide range of maintenance tasks within Apple's Operating Systems.

Essential responsibilities include:

Provide 1st line user support and provide basic training to users related to Apple hardware and software which runs on the Apple platform
Solve technical issues
Install ICTP standard software and other specific software on Apple computers
Perform system upgrades related to the Apple platform
Collaborate with colleagues on connectivity matters related to Apple system

COMPETENCIES (Core / Managerial) Accountability (C) Communication (C) Innovation (C) Knowledge sharing and continuous improvement (C) Planning and organizing (C) Results focus (C) Teamwork (C) Professionalism (C) - For detailed information, please consult the UNESCO Competency Framework.

REQUIRED QUALIFICATIONS

EDUCATION
Completed secondary, technical and/or vocational school.

WORK EXPERIENCE
At least three (3) years of relevant working experience in administrative/technical/IT support services.

Experience in providing software assistance to Apple computers

Experience in user support services

SKILLS/COMPETENCIES

Ability to work harmoniously with staff members of different nationalities and cultural backgrounds.

LANGUAGES
Good knowledge of English (Written and spoken)

DESIRABLE QUALIFICATIONS

EDUCATION

Certification or training in one of the following areas: Information Technology, Electronics or Computer Science

WORK EXPERIENCE
Experience in an international environment (i.e. United Nations (UN) system).

LANGUAGES
Working knowledge of Italian (written and spoken)

BENEFITS AND ENTITLEMENTS

UNESCO's salaries consist of a basic salary and other benefits which may include if applicable: 30 days annual leave, family allowance, medical insurance, pension plan etc.

For full information on benefits and entitlements, please consult our Guide to Staff Benefits.

SELECTION AND RECRUITMENT PROCESS
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