Payment Solution Specialist - Italia - Mews Systems

    Mews Systems
    Mews Systems Italia

    2 giorni fa

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    Descrizione

    We're seeking a Payments Specialist to join our team. This role is critical in providing expert-level support on payment-specific questions and issues, ensuring our sales and customer engagement teams can focus on broader product-related queries.

    Key Responsibilities

    • Provide expert answers to payments-specific questions that Sales and Customer Engagement (CE) teams receive from customers.
    • Distinguish between PMS+payments product questions handled by Solutions Architects (SAs) and Technical Account Managers (TAMs), and purely payments-related queries.
    • Assist Sales during the contracting phase by addressing questions related to payment pricing and functionality.
    • Collaborate with the Deal Desk to determine appropriate discounts, if any, based on payment structures and competitive analysis.

    Requirements

    • Proven experience in a payments-related role, preferably within a SaaS or technology company.
    • Strong understanding of payment processing models, including interchange++.
    • Excellent analytical and problem-solving skills.
    • Ability to communicate complex payment concepts in a clear and concise manner.
    • Experience working with sales and customer engagement teams.
    • Proficiency in data analysis and competitor statement analysis.

    Benefits

    • Best-in-class Parental Leave Policy.
    • Participation in the Company shares program.
    • Flexible Benefits via the ThanksBen platform.
    • Unlimited paid holiday.
    • Wellness Wednesdays.
    • Remote/flexible working.

    Mews has been transforming hospitality since 2012. We're a connected hospitality cloud with products across the hotel ecosystem and more integrations than anyone else.

    We take immense pride in being listed among the Best Places to Work in Hotel Tech and consistently earning acclaim.

    At Mews, everyone is welcome. To reimagine the art of hospitality, we need teams who represent our global and diverse customers and users.

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