Bartender - Sciacca, Italia - Verdura Resort, Rocco Forte Hotels

Verdura Resort, Rocco Forte Hotels

Azienda verificata

Sciacca, Italia

1 settimana fa

Inviato da:

Piero Bianchi

Reclutatore di talenti per beBee

Descrizione

ROCCO FORTE HOTELS

VERDURA RESORT

Sicily

BARTENDER

Main purpose:

The Bartender provide friendly, attentive, and timely service to our Guests to create an exceptional and personalised experience for each one of them.

His/her main objective will be to serve our Guests in order to create such an experience that they will want to return again

Reports to:
Bar Manager.

Main duties & responsibilities:

Support the team in attending bar service;
Engage the Guests following Rocco Forte Hotels service standards and procedures.
Create and maintain a personalised relationship with guests in order to anticipate their needs;
Responsible of the cleanliness and tidiness of the Bar;
Responsible of the equipment and supplies assigned to perform the service;
Contribute to the achievement of economic targets of the bar. Complete knowledge of all products served by the bar;
Comply with H&S national rules and company instructions.

Competencies required:

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Collaboration: Be able and willing to work as a team within the department and with other departments. Demonstrate sensitivity to cultural differences and diversity, treating others with respect and inclusiveness regardless of position level or background.
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Personal Effectiveness & Communication: Demonstrate self-control and present information clearly and with confidence. Ask questions to ensure understanding. Listen and respond empathically to others. Use and interpret non-verbal behaviours to enhance understanding.
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Personal development: Be open to and accept constructive feedback and use it to improve. Take on new learning opportunities willingly. Ongoing dialogue with Head of Department on own performance objectives.
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Business orientation: Understand how personal objectives impacts department and hotel targets. Be able to follow guidelines and priorities assigned by Head of the Department in order to achieve goals in a timely and satisfactory way. Perform his/her tasks with integrity.
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Technical Skills: Demonstrate technical competence and knowledge related to the role. Look for Guest's feedback and use it to improve service. Be responsible for own actions and behaviours.

Other requirements:

English knowledge equivalent to level B1/B2;
3 years of professional experience in a similar role; working experience in wellknown venues will be a plus;
A.I.B.E.S. certification is preferred;
Preferable evidence of selfdevelopment through specialized courses, conferences/workshops.

We offer: