2023 - Back Office Agent - Milano - STARHOTELS S.P.A.
Descrizione
Starhotels is looking for a
Back Office Agent to join our team in
Milano.
As Back Office Agent you will be an ambassador of our Starhotels family, sharing our passion to provide an elegant and warm Italian hospitality service to our valued guests.
As a Back Office Agent of our Hotels in Milan you will be directly engaged in assuring that our guest reservation services will be delivered as expected, playing an important role in our guests' pre-stay experience.
You will be expected to work in a team-oriented environment focusing on providing the highest customer satisfaction while working in a dynamic atmosphere where flexibility and passion are key elements.
- Excellent communication skills
- Patience and empathy
- Good problemsolving skills
- Active listening skills and a confident communication style over the phone
- Ability to negotiate during incoming calls and careful management of every detail of each booking
- Fluency in English
- Excellent mastering of IT tools. The knowledge of MS Office and Opera are highly regarded
Altri lavori da STARHOTELS S.P.A.
-
2023 - Manutentore - Firenze
Firenze, Italia - 2 settimane fa
-
Guest Service Agent
Bardi, Italia - 6 giorni fa
-
2023 - Staff Reparto Food and Beverage - Hotel
Venezia, Italia - 22 ore fa
-
2023 - Staff Reparto Food and Beverage - Hotel Rosa
Milano, Italia - 2 settimane fa
-
Chef De Partie
Milano, Italia - 2 settimane fa
-
2023 - Operational Staff - Hotel Rosa Grand, Milano
Milano, Italia - 3 settimane fa