Customer Service Assistant - Assago, Italia - Del Monte

Del Monte
Del Monte
Azienda verificata
Assago, Italia

3 settimane fa

Piero Bianchi

Inviato da:

Piero Bianchi

Reclutatore di talenti per beBee


Descrizione
27 Marzo 2024, Italy


Customer Service Assistant - Temporary - Based in Assago (Milano):
Sales


CODICE ATTIVITÀ:
Customer Service Assistant - Temporary - Based in Assago (Milano)


FUNZIONE:
Sales


NAZIONE:
Italy


LOCALITÀ:
Assago Milano


TIPOLOGIA DI ATTIVITÀ:
Full-Time

INFORMAZIONI:

Fresh Del Monte is one of the world's leading vertically integrated producers, marketers and distributors of high-quality fresh and fresh-cut fruit and vegetables, as well as leading producer and distributor of prepared food across the globe.

We are looking for a Customer Service Assistant for our offices in Milano (Assago), for 6 month temporary contract.
Customer Service Assistant will support a moderate scale of customer service activities. We seek a
professional to contribute to optimizing and monitoring shipping and returns including processing
complex orders from customers and resolving order or quality or non quality issues.


Key Responsibilities:

  • Answering customer enquiries with regards on order, delivery and invoicing status
  • Entering sales order in the ERP, gather the weight confirmation received by the
Retailers on daily basis and finalize the order (per-invoice)

  • Tracking products through the supply chain ensuring that they arrive at their destination
  • Inventory monitoring of 3rd party warehouses
  • Coordinating for Payments with Regional Treasury and Credit Control Office
  • Support to monthly stock reconciliation
  • Processing quality claim

Skills:


  • Dynamic and proactive approach
  • Autonomous and flexible
  • Problem solving and stress management
  • Strong ability to work in a team
  • Able to work with numbers
  • Capacity of analysis and follow up
  • Fluent in English

Qualifications / Experience:

  • Economics or Business Management degree or High school in Economics
  • 1 or 2 years of experience in an International Company with an experience in Foods in customer
service experience

  • Sensibility in finance and fiscal matters (VAT, Inventory)
  • Knowledge of Excel, Word and mail management, in accountancy software / ERP

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