Customer Service Assistant - Assago, Italia - Del Monte
Descrizione
27 Marzo 2024, ItalyCustomer Service Assistant - Temporary - Based in Assago (Milano):
Sales
CODICE ATTIVITÀ:
Customer Service Assistant - Temporary - Based in Assago (Milano)
FUNZIONE:
Sales
NAZIONE:
Italy
LOCALITÀ:
Assago Milano
TIPOLOGIA DI ATTIVITÀ:
Full-Time
INFORMAZIONI:
Fresh Del Monte is one of the world's leading vertically integrated producers, marketers and distributors of high-quality fresh and fresh-cut fruit and vegetables, as well as leading producer and distributor of prepared food across the globe.
We are looking for a Customer Service Assistant for our offices in Milano (Assago), for 6 month temporary contract.
Customer Service Assistant will support a moderate scale of customer service activities. We seek a
professional to contribute to optimizing and monitoring shipping and returns including processing
complex orders from customers and resolving order or quality or non quality issues.
Key Responsibilities:
- Answering customer enquiries with regards on order, delivery and invoicing status
- Entering sales order in the ERP, gather the weight confirmation received by the
- Tracking products through the supply chain ensuring that they arrive at their destination
- Inventory monitoring of 3rd party warehouses
- Coordinating for Payments with Regional Treasury and Credit Control Office
- Support to monthly stock reconciliation
- Processing quality claim
Skills:
- Dynamic and proactive approach
- Autonomous and flexible
- Problem solving and stress management
- Strong ability to work in a team
- Able to work with numbers
- Capacity of analysis and follow up
- Fluent in English
Qualifications / Experience:
- Economics or Business Management degree or High school in Economics
- 1 or 2 years of experience in an International Company with an experience in Foods in customer
- Sensibility in finance and fiscal matters (VAT, Inventory)
- Knowledge of Excel, Word and mail management, in accountancy software / ERP
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