Back Office - Milano, Italia - Adecco Italia
Descrizione
Adecco Consultant Milano is looking for a Back Office & Administration Specialist based in Milano (Zona Nord Est) to support the growth of the italian branch of an important company working in the field of the asphalting machines.
Activities- Monitor Parts ordering to our Distribution Centre.
- SOL administration, create new customers/users. Price list update
- Delivery time request to our Distribution Centre when no stock.
- Creation of surplus requests (in SAP) based on overstock or wrong order.
- Invoicing parts orders daily
- Support/coordinate locally in Italy when there are delivery issues, wrong address, zip code, etc.
- Support dealers with technical doubts => correct parts identification
- Create and manage the "service jobs" (SJA) depending on the type of action (Warranty case, preparation, maintenance contract, external);
- Customer creation and SN linked in the internal digital tool
- Open, fill and close the warranty or contract service job.
- Invoice the service contract at the date planned in the contract.
- Order the parts needed for the claim and open the claim in the internal system.
- Warranty complete workflow
- Prepare the homologations for Italy with the consultant (manage the list based on AMI
- Aftermarket Manager Italy and plan the dates);
- Prepare the declaration of conformity signed by the company manager and send to the customer.
- Manage the CE certificates workflow.
Requirements:
- Previous Experience in a similar role
- Italian + Fluent English
- Knowledge in pack office is also mandatory for the mission.
Categoria Professionale:
Ingegneria Impiantistica
Città:
Milano (Milano)
Disponibilità oraria:
- Full Time
ATTENZIONE:
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Adecco Italia S.p.
A. (Aut. Min. Prot. N.1100-SG del
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