Key Account Manager Retail - Milan - CHEP

    CHEP
    CHEP Milan

    1 settimana fa

    Descrizione

    PLEASE READ BEFORE APPLYING

    Valid Driver license required,

    This role is located in Milan,

    Fluent English and Italian level is required for this role,

    Solid experience in FMCG Retail relationship Management is required,

    **YOUR MISSION**

    Build strong partnerships with major retailers to drive growth, reduce competition, launch new products, and collaborate on CSR, supply chain, digital, and upselling initiatives. Engage retailers to strengthen controls, prevent losses, improve audits, reduce misuse, and identify new reuse‐based revenue while minimizing outstanding payments. Work with Supply Chain to optimize returns, improve forecasting, and ensure best pallet‐handling practices. Support the Retailer Service team to improve control ratios, FTR, and cycle times by addressing misuse and losses. Collaborate with S&CS to identify new revenue opportunities.

    Key Responsibilities:

    • Build and maintain senior-level relationships within retail organizations to position CHEP as a trusted partner, ensuring recognition of its full value proposition.
    • Identify and capitalize on opportunities to enhance customer supply chain performance, leveraging CHEP's solutions to drive operational efficiency, sustainability, and innovation.
    • Develop and execute comprehensive account strategies, including joint business plans, to address the unique needs and growth opportunities of each retail partner.
    • Monitor key performance indicators such as customer satisfaction, profitability, asset productivity, and service levels, ensuring timely and accurate reporting of account performance.
    • Collaborate with internal teams (operations, logistics, finance, and customer service) to ensure the seamless execution of strategic initiatives and effective resolution of customer issues.
    • Lead cross-functional teams and provide guidance to field-based representatives, ensuring alignment with account goals and company objectives.
    • Act as the primary escalation point for complex customer challenges, coordinating with internal and external stakeholders to resolve issues and maintain high levels of customer satisfaction.
    • Drive continuous improvement by identifying opportunities for process enhancements and innovations that contribute to improved customer experiences and operational outcomes

    ** WHAT WE ARE LOOKING FOR**

    • 2 -5 years experience in Customer Service, Supply Chain / Logistics management
    • Solid experience in FMCG Retail relationship Management
    • Worked with financial measures and KPIs.
    • Excellent communication and interpersonal skills
    • Ability to influence retailer customer to control CHEP equipment based on CHEP value proposition
    • Effective time management with ability to deliver results from field with limited supervision
    • Analytical, with the ability solve problems using data.
    • Excellent negotiation skills with demonstrable examples of success
    • Team player with the ability to work on own initiative.
    • Structured and disciplined individual who is comfortable with detail and can work well under pressure
    • Computer skills with emphasis on Microsoft Excel, PowerPoint, Salesforce

    ** WHAT WE OFFER **

    Attractive salary plus annual bonus based on Performance,

    Company car

    Lunch Voucher

    Flexible Working of hybrid model,

    Opportunity to take part in the Brambles share programme

    Monthly Webinars around Technology, Supply Chain, Mental health, etc.

    Get a referral bonus sharing the best Talent around you,

    A personal growth plan with a focus on training and coaching, a place for you within an international organization where there is a family business atmosphe

  • Retail Manager

    1 mese fa

    Solo per membri registrati Milan, Lombardy

    Somos una empresa italiana en expansión que busca un Retail Manager para gestionar nuestra red de tiendas en Italia. Se requiere experiencia en gestión comercial y conocimientos de análisis de datos. · ...

  • Retail Area Manager

    3 settimane fa

    Solo per membri registrati Milan

    Si cerca un Area Manager per il Nord Italia che sarà responsabile della gestione dei punti vendita presenti nell'area assegnata. · ...

  • Retail Area Manager

    3 settimane fa

    Solo per membri registrati Milan, Lombardy

    +Gestione e coordinamento dei punti vendita presenti nell'area assegnata. · +Gestire e supportare i responsabili dei punti vendita dell'area. · ...

  • Retail Manager Estero

    3 giorni fa

    Solo per membri registrati Milan

    Responsable del coordinamiento retail a nivel internacional para una importante empresa de moda con sede en Milán. · ...

  • Retail Area Manager

    6 giorni fa

    Solo per membri registrati Milan

    Stiamo ricercando un profilo di Retail Area Manager Estero per un'importante azienda fashion internazionale con HQ a Milano. · Se necesitan: · Coordinare l'attività e il personale dei punti vendita supportando attivamente, organizzandoli (planning etc) e mettendo a disposizione c ...

  • Retail Manager

    1 mese fa

    Solo per membri registrati Milan, Lombardy

    The Attico is looking for an enthusiastic retail manager to drive the growth our retail channel. · The ideal candidate will have a strong understanding of retail operations and merchandising of international markets. ...

  • Retail Manager

    1 mese fa

    Solo per membri registrati Milan

    The Attico is looking for an enthusiastic retail manager to drive growth of its retail channel. · Retail development: · Global retail strategy development and implementation · , · ,<ol style= ...

  • Retail Manager

    4 settimane fa

    Solo per membri registrati Milano

    The Retail Manager oversees and coordinates the business, operations, human resources, and visual merchandising aspects of our boutiques in Europe. · ...

  • Retail HR Administration manager

    4 settimane fa

    Solo per membri registrati Milan

    Stiamo ricercando un profilo di Retail HR Administration Manager (Italia ed estero) per un'importante azienda fashion internazionale con HQ a Milano. · - Pregressa experiencia · - E' richiesta esperienza nel settore Retail; · - problem-solving, flessibilità, gestione dello stress ...

  • Manager Up – Retail Operations

    1 mese fa

    Solo per membri registrati Milan

    Stiamo cercando una figura con esperienza da inserire nel team all'interno di Consumer & Other Industries Excellences che lavorerà in modalità Hybrid. · ...

  • Retail Construction Project Manager

    1 settimana fa

    Solo per membri registrati Milan

    Se busca figura de Senior Construction Project Manager para seguir los cantieres de nuevos stores en apertura e coordinar un equipo de project manager sobre todo el territorio italiano. · ...

  • Retail Operation Manager

    1 settimana fa

    Solo per membri registrati Milan

    The Retail Operations Manager ensures stores operate efficiently and uphold highest standards driving operational excellence through data-driven insights. · Bachelor's or Master's degrees; · Minimum of 5 years' experience in retail operations role; · ...

  • Retail Area Manager Estero

    3 settimane fa

    Solo per membri registrati Milan

    Ricercati due profili di Retail Area Manager Estero per azienda fashion internazionale con HQ a Milano. · ...

  • Retail Area Manager

    1 settimana fa

    Solo per membri registrati Milan

    Molteni&C is a leading brand in high-end contemporary furniture and design that is looking for a Retail Area Manager to support its commercial growth in the South East Asia region. · ...

  • Client Manager Fashion, Retail

    3 settimane fa

    Solo per membri registrati Milan

    Se buscan Client Manager para gestionar clientes existentes e iniciar contacto con nuevos en el segmento de mercado Fashion - GDO. · Comprovata esperienza nella gestione clienti · Dimostrata capacità di raggiungere e superare obiettivi di vendita e crescita · ...

  • Retail Operations Manager

    2 settimane fa

    Solo per membri registrati Milan

    We are looking for a Retail Operations Manager with a solid background in operational excellence to support the efficiency and compliance of our global store network across EU and US. · In this role, you will ensure the consistent execution of operational processes, manage store- ...

  • Retail Construction Project Manager

    1 settimana fa

    Solo per membri registrati Milan, Lombardy

    Chaberton Professionals busca un Senior Construction Project Manager para seguir los cantieres en apertura y coordinar un equipo en Italia. · Coordinamento e gestione di ditte appaltatrici; · Valutazione della fattibilità tecnica dei progetti; · Gestione della contabilità di cant ...

  • Retail Operation Manager

    4 settimane fa

    Solo per membri registrati Milan A tempo pieno

    The Retail Operations Manager (ROM) ensures that stores operate efficiently and uphold the highest standards. · ...

  • Retail Operations Manager

    2 settimane fa

    Solo per membri registrati Milan

    We are hiring a Retail Operations Manager to join Alevì Milano and support the growth of our retail network. · This is a key role for a highly organised and analytical professional with strong experience in retail operations, inventory planning, and stock allocation within the fa ...

  • Retail Operations Manager

    3 settimane fa

    Solo per membri registrati Milan A tempo pieno

    We are looking for a Retail Operations Manager with a solid background in operational excellence to support efficiency across EU and US.In this role you will ensure execution of operational processes manage store procedures support cross-functional initiatives. · ...

  • Client Manager Fashion, Retail

    2 settimane fa

    Solo per membri registrati Milano, Lombardia

    Nos estamos buscando un Client Manager dentro nuestra división Enterprise en el área de Fashion-Retail-GDO. Este profesional estará encargado proyectar e implementar estrategias generadoras nuevas oportunidades con clientes actuales y nuevos. · ...

Lavori
>
Milan