Digital Business Operations Specialist - Lombardia, Italia - Confidenziale
Descrizione
Presentazione dell'azienda
The Armani Group is one of the leading fashion and luxury goods groups in the world today with 10,500 direct employees, 12 production plants and more than 2,704 boutiques in 60 countries around the world.
Giorgio Armani, Emporio Armani and A|X Armani Exchange.
Descrizione del posto (Mansioni)
Job overview
We are looking for a Digital Business Operations Specialist who can support the Digital Business Department to manage the Operations for the E-Commerce websites (inside the Organization and with the third parties) and to ensure the correct availability of data flows and digital assets to the Client touchpoints, focused on the business continuity and on the growth of the Digital Business revenues.
Responsibilities:
- Support the management of E-Commerce Operations activities
- Contribute to monitor the E-Commerce warehouses inventory
- Monitor timetomarket and SLA, both B2B andB2C
- Be active part in the establishment of KPIs and measurements to be used across all regions and evaluate improvements
- Manage packaging material replenishment and improvements
- Manage setup and configuration of pickup points (warehouses and stores)
- Support and challenge the E-Commerce warehouses Teams and Logistic Teams
- Map out and understand the E2E client Journeys and related metrics
- Check data flows and manage troubleshooting, together with IT and Logistic Departments
- Create reporting
- Manage relationships with stakeholders
Competences:
- Proven working experience of minimum 4 years in the similar role
- Strong working knowledge of Microsoft Office (especially Excel and Powerpoint)
- Excellent written and verbal communication skills in Italian and English
- Solid organizational skills including attention to relationships and details
- Proactivity and enterprising spirit
- Data driven approach
- Methodical, efficient, with multitask approach and solid timemanagement skills
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