- Serve the customer in accordance with the Group's sales processes,
- Provide impeccable customer service by welcoming, listening and accompanying the customer beyond his or her needs, while demonstrating an excellent knowledge of the products, as well as the history and heritage of the Group
- Ensure cross-selling and up-selling for all product categories.
- Discuss and advise the customer on general trends and developments in the sportswear market, while demonstrating passion for fashion and sportswear products.
- Establish and strengthen relationships with the customer, according to the different nationalities and personalities, and put the customer at ease.
- Foster open and constructive communication with team members, collaborate and propose efficient solutions.
- Participate in the visual presentation of products in accordance with the Group's visual standards.
- Maintain and set up the store in accordance with corporate policy and procedures
- Ensure the replenishment of products and the physical inventory of goods
- Ensure customer information is updated and maintained in accordance with corporate tools (CRM) to retain the customer and identify potential new customers
- Ensure the achievement of individual and collective objectives, improve and develop the business
- Ensure product registration and collection Management of the ski/boots laboratory :
- 3 years or more of experience of managing skis and boots preparation
- Be able to mount bindings in all typology of skis
- Be an expert on all ski tuning characteristics
- Be an expert on boots first fitting and providing insoles
- Continuing your career growth thanks to managers who care about the well-being and skills development of their teams, in particular through innovative projects
- Committing to cultural diversity, gender equality, and supporting the employment of disabled workers within our company.
- Being proud to work for a responsible company committed to sustainability.
- Being part of a friendly and exceptional headquarters near the Alps, close to Grenoble.
- Enjoying attractive prices on our brand, monthly bonuses, annual bonuses, meal vouchers, discounted rates on products and much more.
- Accessing training in office tools, language, conflict management, Boot Fitting, accessibility for people with disabilities, and many more
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Ski/Boots Technical Seller Udine M/W - Rossignol Group
Descrizione
Do you love sports, especially alpine skiing, and would you like to put your experience to work for one of the world's leading brands in the sports equipment and textile market?
This offer is made for you
We are looking for a : WSE SELLER M/W in our UDINE Proshop for a fixed-term contract (100% Full-time ) starting as soon as possible until March 31st 2024, comfortable with textiles and technical equipment.
Within a dynamic team, and reporting to the Store Manager, your main mission will be to provide customers with the best quality of service by gathering and satisfying their needs and wishes, thus allowing them to appreciate the full potential of the Brand, and to increase their loyalty thanks to an adapted communication in line with the values and culture of the Rossignol Group.
Sales :
Management of the cash register :
You have experience in a similar position within a Retail Fashion or Sportswear company.
You have a taste for challenge, pursuing and exceeding individual and collective objectives.
Passionate about fashion and sportswear, you have a very good knowledge of fashion and sportswear products.
You have excellent commercial awareness and knowledge of customer behavior, and you know how to adapt to the cultural differences of customers.
You are a team player with strong communication skills.
Fluency in English is mandatory and italian.
Founded in the French Alps, Rossignol has inspired the mountain experience since 1907. We live and breathe our heritage in everything we do, from the development of skis to our textile/apparel ranges.
About the company :Rossignol Group is a major actor of the winter sport equipment market as it is ranked number 1 in the ski industry thanks to the Rossignol brand and number 2 in the ski boot industry thanks to Rossignol and Lange brands.
The Group is strengthening its position as a leader on the equipment industry which is its core business and accelerating its development through an offensive diversification strategy, which aims to become a major outdoor actor in every season.
Joining the Group and its Rossignol brands also means :
