Contract Manager - Frascati, Italia - Serco Europe

Serco Europe
Serco Europe
Azienda verificata
Frascati, Italia

2 settimane fa

Piero Bianchi

Inviato da:

Piero Bianchi

Reclutatore di talenti per beBee


Descrizione
Job Introduction
At Serco, we strive to promote and enable the diversity, development, wellbeing and safety of our people.

We understand that healthier, happier employees go hand-in-hand with strong business performance, enhanced productivity and better outcomes for those we serve.

We want everybody who works for Serco to have a positive experience and access to opportunities to develop in their chosen careers.

Does working in a Serco environment sound appealing to you?

We would love to hear from you and your interest in the new opportunity of
Contract Manager in Frascati
Main Responsibilities
Reporting to the Operations Directors, you will undertake the following:

  • Operational, contractual and commercial management for the contract(s) as the Company's representative, ensuring quality of service as well as P&L ownership, Contractual business planning and in-contract growth.
  • To develop and maintain a network of relationships with the customer/s, potential customers, partners and stakeholders in order to anticipate and meet customers and stakeholders existing and future needs;
  • Understand the overall Serco Europe Growth strategy, interlock and collaborate with European colleagues to achieve business goals.
  • Lead and support business development activities
  • Support the growth strategy and work closely with the European BD community to qualify and review opportunities and develop new customers
  • Lead and drive account management for one or more of our customers
  • Support the development of innovative products and services
  • Support marketing activities
  • Lead, develop and inspire direct reports and cultivate strong, competent and highly engaged teams.
  • Ownership on all aspects of service provision & Management of contingencies and emergencies
  • Timely production and delivery of monthly governance reports.
  • People management, including training/travel planning & management, performance monitoring, periodic assessment and appraisals.
  • Quality assurance, environment, health and safety on all contract(s).
  • Leading customer service excellence and a continuous improvement culture.


In return, we offer a friendly, supportive and professional environment that respects your work/life balance and ultimately contributes to the delivery of public services in Italy and around the world.


_ Do you think you are the person we are looking for? See below what experience or knowledge you should bring_:
You should have the following experience and skills.

The following requirements are considered essential:

  • Extensive Management experience preferably in the Space and/or Service industry
  • Solid business acumen with experience of budget responsibility and business plans
  • Ability to influence internal and external stakeholders to deliver positive results.
  • Excellent interpersonal skills.
  • Conflict management experience/capability.
  • The capacity of working in parallel on a high number of tasks in an orderly and disciplined manner.
  • Excellent informatics competences, especially relevant Office 365 tools
  • Excellent command of English, with proven written ability

_Important:

_


  • Any offer of employment is contingent upon you providing documents to verify your identity and employment eligibility, as required by law._
  • Applicants are reminded that they will be requested to produce such documentation during the recruitment process._
  • Please contact a member of the recruitment team if you require further details of acceptable types of documentation required for verification of identity and work authorization._

_Data Protection:
_


  • When creating a profile on the Serco Career Centre you agreed to the Data Protection policy, a copy is available upon request. You may submit a written request revoking your consent to this agreement at any time._
About The Company

Why should you join Serco ?


At Serco not only is the nature of the work we do important, everyone has an important role to play.


  • Meaningful and vital work_
  • You'll contribute to methodologically intercepting challenges whilst achievements will also be recognised and celebrated.
  • A world of opportunity_
  • You'll be wholeheartedly supported with development and career progression


  • Great people_

  • You'll become an integral member of a welldefined and supportive team who believe passionately in the value of our work.

What we offer

  • Chance to contribute to innovation in the public services sector
  • A company passionate about diversity and inclusion
  • Permanent employment with comprehensive Serco Benefits package.

About Serco


At Serco, not only is the nature of the work we do important, everyone has an important role to play when managing complex public services.


We are a team of 60,000 people responsible for delivering essential public services around the world, we are innovators, committed to redesigning and improving public services for the benefit of everyone.


Apply
Serco is a Disability Confident Employer

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