Customer Care Specialist - Italia - Alpinestars S.p.A

    Alpinestars S.p.A
    Alpinestars S.p.A Italia

    1 settimana fa

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    Gestione superiore / Consulenza
    Descrizione

    Customer Care Specialist (German speaking)

    We are seeking a skilled Customer Care Specialist to join our E-commerce team. As the first point of contact for customers, you will be responsible for providing a seamless online shopping experience.

    Key Responsibilities:

    • Interacting with customers through email and live chat to resolve inquiries efficiently.
    • Continuously improving the customer experience based on feedback.
    • Supporting the E-commerce team in enhancing the online customer experience.
    • Maintaining a positive and professional attitude toward customers at all times.
    • Collaborating with other departments to address customer concerns.
    • Staying up-to-date with product knowledge and e-commerce trends.

    Requirements:

    • Previous experience in a similar role.
    • Excellent knowledge of German and English languages.
    • Good MS Office Knowledge.
    • Excellent interpersonal and communication skills.

    This position is an excellent opportunity to work in the motorsports industry and contribute to delivering exceptional customer experiences.



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Customer care specialist