Customer and Operations Manager - Roma, Italia - ABBVIE

ABBVIE

Azienda verificata

Roma, Italia

2 settimane fa

Inviato da:

Piero Bianchi

Reclutatore di talenti per beBee

Descrizione

Stakeholders:

Internal:
COE Treasury, AFS and BPO, Commercial divisions, Key Account Managers, Customer Service, SAP support team, Legal; Marketing, QA, Regulatory,

External:
customers (public and private sector), International Department IBM BPO, distribution centers, logistic suppliers

Main responsabilities

Monitoring order entry, customer service and distribution kpi
Manage and monitor customer sales.
Support Business Development and NPI in collaboration with commercial business units
Support on internal processes improvement in collaboration with Global Process Team
Manage Demand and supply chain processes in collaboration with VLOG to optimize stock and replenishment.
Manage physical inventory: analysis, monitoring, physical count and financial controls in collaboration with COE distribution.
Ensure accurate sales and delivery data to TDF System according to AIFA requirements.
Ensure accurate sales forecast of no promoted products in collaboration with commercial directors for S&OP and update Demand Planning systems
Responsible for definition and implementation of Stock Management Program in collaboration with Commercial Division and Headquarter
Support the Guest division and interact with Commercial Director on daily basis.
Manage a large team

Requirements:

University degree in Economics or law.
People management experience (min. 4 years)
Organizational and relational skills, problem solving, customer orientation, flexibility and analytical skills
Good knowledge in English (written and spoken).

Min level Common European Framework:
B2