Global IT Salesforce Solution Design Specialist - Milano, Italia - Amplifon Group
Descrizione
Who we are
Amplifon is an Italian multinational company and the global leader in hearing care solutions and services for retail expertise, customization, and consumer care.
More than 18,500 professionals every day in a network more than 9,200 points of sale give back the joy of hearing, feeling, and living to thousands of people across the world.
In Amplifon we believe people are the most important component of our success.Thanks to our best-in-class Hearing Care Professionals and front and back-office Teams, we are able to put the everyday taps, pops and splashes back into the lives of our customers.
We believe that it's only through strong investment in talent engagement, continuous professional development, support, and recognition that our people can exceed every limit and build a fulfilling career.
Amplifon is working on boosting a Winning Culture that will lead our employees towards the future, starting from the improvement of our Winning Workplace.
9 days/month remotely.
What we are looking for
Job details
- Engage with local and global internal customers to understand needs and translate
- Identify efficient solutions and define functional design to address new needs or gaps versus the inplace implementation
- Deal with systemintegrators to challenge solutions and validate design
- Lead project execution, including performing gap analysis, prioritization, scheduling,
- Networking with business units and IT to integrate or ensure synergy with other software
- Degree or equivalent background
- They have acquired an experience of about 13 years in the delivery of complex IT projects, focusing on the analysis and functional design of Salesforce solutions, operating in fastpaced and multicountry contexts
- They have gained experience with the Sales and Service Could modules (salesforce admin). Experience with field service and CPQs is a plus
- They come from multinational companies with a strong customer experience orientation or from consulting companies, where they took part in projects of implementation, customization or migration of Salesforce
- Fluent English is required
- Detailed processoriented problemsolving skills
- Project management skills: ability to prioritize, meet deadlines and concentrate on detailed information in a fastpaced demanding work environment with limited supervision
- Communication & interpersonal skills: ability to lead projects, negotiate with internal customers, align all levels of management, lead meetings to reach decisions, and sell projects to users
- Availability to 20% travel worldwide is required
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