Service Coordinator - Milan, Italia - The Learning Consultants

Descrizione

The Learning Consultants is seeking team members who are passionate about helping kids and families and who know how to have fun

The Learning Consultants is a primarily woman
- and clinician-owned company comprised of passionate and high-performing behavior analysts who provide applied behavior analysis (ABA) services to children with ASD and other behavioral disorders in Reno and Sparks. We are passionate about creating a collaborative, fun, and supportive work environment.

This position is 30-40 hours per week from approximately 8:00 am to 4:30 pm. Work is completed on-site, generally at our Sparks location. Occasionally it may be necessary to work at our South Reno clinic or another location as assigned.


Primary Job Responsibilities:

• Create, manage, and maintain the direct service schedule for all learners/Behavior Technicians
• Address planned and unplanned cancellations and absences promptly
• Facilitate delivery of all recommended services through efficient and effective use of
• BT time and proactive rescheduling
• Produce rolerelated reports to facilitate decisionmaking
• Collaborate with the enrollment and hiring teams to facilitate growth while maintaining clinical quality and ethical standards
• Provide accurate information about the company and our services to potential clients
• Guide families through the enrollment process
• Establish & maintain collaborative relationships with company leadership and employees, clients, and vendors
• Answer client questions and support families in a timely, compassionate, and friendly manner
• Provide onsite administrative support, including during daily opening activities

Minimum Qualifications

• Experience scheduling in a healthcare setting
• Computer literate and familiar with Google workspace
• Highly skilled at working independently and managing time effectively in a busy clinic environment
• Excellent organizational and customer service skills
• Able to pass a background check

Preferred Qualifications

• Experience delivering or scheduling ABA services
• Experience using practice management software such as CentralReach
• Experience organizing and analyzing data to monitor progress toward priority business results
• Familiarity with medical billing practices

Compensation and Benefits
- $18-$20/hour DOE

• Health Insurance for eligible employees
• Supplemental Insurance
• 3 weeks paid time off
• Retirement plan with employer match
• Performancebased compensation opportunities
• Continuing education opportunities
• Work Culture that fosters collaboration and continuous improvement

Physical Requirements

• Bending, lifting, and carrying up to 50 pounds
• Sitting for 12 hours at a time
• Handeye coordination and manual dexterity to complete computer work
• Hearing and eyesight that allows for personal interaction and sharing of information