Junior Client Service Officer - Milano, Italia - CA Indosuez Wealth (Group)
Descrizione
General information:
Entity :
Indosuez Wealth Management is the global wealth management brand of the Crédit Agricole group, the world's 10th largest bank by total assets (The Banker - July 2021, based on 2020 year-end results).
Shaped by more than 145 years of experience in supporting families and entrepreneurs around the world, Indosuez Wealth Management offers a tailor-made approach that allows each of its clients to protect, and develop their wealth in alignment with their aspirations.
With their comprehensive approach, their teams provide expert advice and exceptional service across one of the broadest spectrums of the profession, for both private and professional wealth management.
Set apart by their personal yet resolutely international scope, Indosuez Wealth Management employs 2,955 people in 10 territories around the world: in Europe (Belgium, Spain, France, Italy, Luxembourg, Monaco, and Switzerland), the Asia-Pacific region (Hong Kong SAR, New Caledonia, and Singapore), and the Middle East (United Arab Emirates).
With 135 billion euros in assets under management (as of 31/12/2021), Indosuez Wealth Management is one of the world's leading wealth management companies.
Reference :
Publication date :24/02/2023
Position description:
Business type:
Types of Jobs - Sales / Customer Service
Job title:
Junior Client Service Officer M/F
Contract type:
Fixed-Term Contract
Term (in months):
5
Expected start date:
13/03/2023
Job summary:
The main mission is to provide administrative and operational support to our Wealth Managers in managing HNWI and UHNWI clients.
- Support WMs in the preparation of client meetings (i.e. missing documents to ensure compliance of client file, portfolio situation, reports and/or sales documentation, documentation needed for account opening)
- Respond promptly to client queries (for example regarding the history of the client's account and/or regarding any information that can be consulted in the bank's internal system)
- Ensure the correct and efficient execution of instructions received from clients and/or Wealth Manager (cash, securities, foreign exchange, deposit operations, etc.)
- Follow up on the settlement of transactions
- Ensure the daily monitoring of client accounts and inform the Wealth Manager of any particular event
- Prepare reports for clients
- Perform KYC processes and regularly check the compliance of client files with the regulations and procedures in force (KYC, AML)
The role involves extensive telephone contact with clients, the development of commercial support relationships with them and the careful administration of their activities with Indosuez.
Position location:
Geographical area:
Europe, Italy, Lombardy, Milan
City:
MILANO
Minimal education level:
Bachelor Degree / BSc Degree or equivalent
Academic qualification / Speciality:
degree in economics, finance or management
Level of mínimal experience:
0-2 years
Experience:
A previous experience in the Private Banking / Wealth Management sector will be considered a plus.
Good knowledge of the different types of operations (cash, securities, foreign exchange, credit, etc.).
Good knowledge of anti-money laundering rules and related procedures (AML/KYC)
Required skills:
- Confidentiality
- Good communication and interpersonal skills
- Proactive approach
- Teamwork aptitude
- Accuracy
- Desire to learn
- Sense of responsibility
Technical skills required:
Good knowledge of MS Office (Word, Excel, Outlook)
Languages:
Italian fluent; English / French good command
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