Portiere - Doorman Villa San Michele, a - Fiesole, Italia - Belmond

Belmond

Azienda verificata

Fiesole, Italia

1 settimana fa

Inviato da:

Piero Bianchi

Reclutatore di talenti per beBee

Descrizione

We are searching for a Doorman/Porter for the upcoming season 2023.

Main duties & responsibilities:

Responsible for the welcome and farewell of our guests, according to the Company policies, standard and procedures, maintaining high standards at all times;
Responsible for the parking of the guest cars and cleanliness of the parking area;
Ensure that the external reception area is in order and well maintained;
Being informed about guest information (arrivals, departures and guests in house);
Being informed about touristic attractions in the area and services offered by the hotel;
Working closely with the Reception staff and offering assistance when necessary;
Deal with emergency requests when asked by a Supervisor;
Maintain professional relationships with guests and colleagues;
Anticipate guests needs.

Competencies required

- Effective communication: he/she communicates clearly and in an appropriate manner that positively impacts on their role, the business and Belmond.

- Emotional intelligence: he/she shows the ability to control and express ones emotions and to handle interpersonal relationships. He/she demonstrates sensitivity to the needs and emotions of others and adjust ones style to the needs of the audience.

- Collaboration: he/she exhibits the ability to successfully work together united within a group whilst showing respect and willing to share information and skills. He/she is willing to continuously develop him/herself.

- Drive results: he/she demonstrates pride in delivering exceptional and consistent high levels of service to internal and external customers by anticipating and exceeding their expectations. He/she demonstrates a sense of urgency and take ownership of ones tasks and responsibilities.

- Adaptability: he/she accepts change and participate in new programs and processes. He/she is willing to learn new skills and keep up to date with developments in the department. He/she deals with multiple tasks and alters behaviour/priorities as changes occur and remains calm in pressurised situations.

Requirements:

We require:

Fluent in English and Italian;
Strong interpersonal and communication skills;
In possess of a High School certificate;

Benefits:

We offer:

Seasonal Labour contract according to C.C.N.L. Settore Turismo (may september 2023)

Tutti i CV devono essere inviati comprensivi di autorizzazione al trattamento dei dati personali in conformità al Regolamento UE n.

2016/67- GDPR e saranno utilizzati esclusivamente per la selezione in corso.
L'offerta di lavoro si intende riferita ad entrambi i sessi secondo il disposto delle leggi 903/77 e 125/91.