Service Manager Industrial Vehicles German Speaking - Verona, Italia - Baumann
Descrizione
BAUMANN have been for over 50 years specialist of Sideloaders at the forefront of new technology and equipment design.For our plant based near Verona we are looking for:
Service Manager industrial Vehicles German Speaking (M/F)
Essential Duties
Lead the Service and spare part Dept.
Guarantee an excellent spare parts delivery service
Manage service-related customer concerns such as warranty issues, job scheduling, job progress, etc.
Maintain industry leading levels of customer satisfaction.
Document, submit, and resolve claims with dealers.
Prepare customer repair estimates and/or quotes in a timely and accurate manner and provides follow-up.
Resolve customer disputes to ensure fair value for the customer and company.
Qualifications/Requirements
Experience in Heavy Equipment, Mining or Electrical/Mechanical Engineering.
Technical understanding of equipment operation / repair of heavy Machinery Equipment
Knowledge of customers and distributors.
Languages:
full proficiency in German, Italian and English (must-have)
Location:
Cavaion Veronese (North of Italy) nearby City of Verona and Garda Lake
Baumann is committed to help individuals with disabilities to participate in the workforce and ensure equal opportunity to compete for jobs.
Contratto di lavoro:
Tempo pieno, Tempo indeterminato
Orario:
- Dal lunedì al venerdì
- Turno diurno
Tipi di retribuzione supplementare:
- Premio di produzione
- Quattordicesima
- Straordinario
- Tredicesima
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