Customer Support Agent - Provincia di Venezia, Veneto, Italia - TripleTen

TripleTen
TripleTen
Azienda verificata
Provincia di Venezia, Veneto, Italia

2 settimane fa

Piero Bianchi

Inviato da:

Piero Bianchi

Reclutatore di talenti per beBee
Descrizione

_Thank you for your interest in TripleTen_
**_

TripleTen_**_ is a service that empowers individuals, regardless of their prior experience, to embark on the exciting and challenging journey of mastering tech professions.

Our bootcamps focus on training students in software engineering, data science, business intelligence analytics, and QA engineering in a feasible and accessible way, ultimately leading them to thrive in a new career.

_

  • Our mission is to ensure that every student has the opportunity to successfully master a new profession, find their purpose, and become a valuable member of the tech industry. TripleTen is a remotefirst organization, mirroring our students who complete our bootcamps in a remote environment._


We are looking to hire a
Customer Support Agent to help students from our international cohorts (mainly from the USA) throughout the learning process, answering their questions, relieving their doubts, and solving technical issues.


Requirements:


  • Advanced level of English (C1);
  • To be customeroriented, enjoy helping people, and be able to multitask;
  • A general understanding of the IT industry and programming languages such as HTML, CSS, JavaScript, Python.

What you will do:

  • Help students by answering their questions in chat rooms and mail channels;
  • Accompany the learning process, communicate with the student guidance team;
  • Work with a large amount of information and structure it accordingly.

What we can offer you:
- $1k - $1.1k payment on a monthly basis;

  • 2/2 day or night shifts: 9:00 am 9:00 pm CET you can inform us at the beginning of the recruitment process which one is preferable to you;
  • A comfortable digital office. We use modern digital tools — Jira, Notion, Zoom, Hubspot, HiBob — to make collaborating together seamless;
  • A diverse and closeknit global team spread across the US, Israel, LatAm, Serbia, Georgia, Armenia, and more.

Disclosures:

- _At this time, we are unable to offer H-1B, L-1A/B sponsorship opportunities._
- **This job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities at any time._
- **TripleTen is an equal employment opportunity/affirmative action employer and considers qualified applicants for employment without regard to race, color, religion, sex, national origin, age, religion, disability, marital status, sexual orientation, gender identity/expression, protected military/veteran status, or any other legally protected factor._
Altri lavori da TripleTen
Vedi tutte le offerte di lavoro di TripleTen