- Communicating with project owners and engaging with various stakeholder teams, ensuring positive and effective collaboration between teams
- Endtoend coordination of change development and implementation by aligning content and deployment readiness
- Driving projects to improve, expand and standardize the change management system at EU AMXL FM scale
- Analyzing and interpreting metrics to identify areas for improvement for the PM/CM programs
- Develop a culture of continuous improvement
- Drive leverage of end to end process excellence
- Maintain strong relationships and continues collaboration with WW partners such as EU CF, NA AMXL, EU AMXL teams About the team Amazon Extra Large (AMXL) looks after heavy items like furniture and large home appliances.
Senior programme manager - Ardea (RM), Italia - Amazon Italia Logistica S.r.l. - B96
Descrizione
At Amazon, we're working to be the most customer-centric company on earth.To get there, we need exceptionally talented, bright, and driven people.
EU AMXL Operations Integration team provide standardization and improvement support to HB operation with physical and virtual process ownership.
This role is an opportunity to jump on board a fast-growing and agile business laser-focused on delivering excellent customer experiences in the complex HB space.
Europe Amazon Extra Large Operations Integration FC Team(EU AMXL OI FC) is looking for a Process Improvement Specialist to work in a Project Management Officer role, to identify, scope and lead project management and change management programs for the AMXL FCs.
programs for all XLFC network, support project owners during the project lifecycle, do necessary reporting and program improvements.
The individual will be responsible for scoping and creating project plans, developing processes, coordinating across organizations, driving execution, and communicating to senior management on status, risks and process/product changes.
We are looking for passionate hands-on leaders with a previous experience in project management and change management field within a transport, storage or similar international fast paced customer driven environment.
The role will be based in one of our EU AMXL FC locations in Germany, Spain, Italy or the UK.
Key job responsibilities Key job responsibilities - Owning and developing the project management and change management program - Leading OP1/OP2 processes for XLFC network and support WW AMXL PMO - Processing Change Request Intake and planning requests in Sprint Cycles - Support project owners throughout their project lifetime in terms of project management, approvals, phases.
What sets this service apart from others is the extra level of customer care.
Not only do we deliver large items, but we unpack, assemble and install them, and take away old items where needed.
With a focus on safety, productivity and innovation, we're changing the way customers buy and receive large goods for the better.
While those of us who work in delivery stations will do some night shifts, most of us work during the day.
Our team is made up of people across operations, supply chain, business intelligence and programme management, and everyone plays a crucial role in growing this part of the business.