Customer Service Representative - Legnano, Italia - Essity

Essity

Azienda verificata

Legnano, Italia

1 settimana fa

Inviato da:

Piero Bianchi

Reclutatore di talenti per beBee

Descrizione

About the Role

For our offices in Legnano we are looking for _Customer Service Representative _who will provide a timely and effective administrative support to customers, a sales team, unit, or department follow established procedures and guidelines.

The person must be able to establish good relationship with all stakeholders.

We're looking for people who embody our values, aren't afraid to challenge, innovate, experiment, and move at a fast pace.

We're always looking for ways to improve our products and ourselves. If this is you, we'd love to talk

What You Will Do

Process sales and invoices so that customer orders are dispatched, invoiced, and paid accurately and on time in relevant system according to defined process and standards. (order to billing)
Answer internal and customer enquiries on product availability, prices, delivery times, and the status of orders so that enquiries are dealt with promptly and accurately. (after sales)
Communicate with staff from other areas in the organization, such as production, warehouse, transport, or distribution, to confirm the status of orders and resolve customer complaints.
May make standard calculations to accurately compile and report statistics.
Enter data into databases or other computerized systems to maintain uptodate customer records; to track the status of orders, deliveries or activities and/or generate sales reports and statistics.
May draft sales documentation, proposals, reports, and correspondence such as sales contracts and maintenance agreements if required.

Who You Are

University Degree background
Previous experience in similar role
Fluent Italian and English
Good knowledge of written and spoken English
MS Office skills
SAP R3 and APO knowledge preferred
Problem solving
Interpersonal and communication skills
Teamwork capabilities

What We Can Offer You

At Essity, we believe every career is as unique as the individual and empower employees to reach their full potential in a winning culture motivated by a powerful purpose.

Together, we are improving lives, every day.

Working at Essity is not just a career; it is a chance to directly make the world a healthier, more hygienic and safer place.

With impactful innovations coupled with sustainable solutions, we strive to reach more people every year with the necessary and essential solutions for well-being.

Together, we are improving lives, every day
:

Working at Essity is not just a career; it is a chance to directly make the world a healthier, more hygienic and safer place.

With impactful innovations coupled with sustainable solutions, we strive to reach more people every year with the necessary and essential solutions for well-being.

Application End Date:

29 gen 2023