German-Speaking Customer Service Agent - varese - AetherCore

    AetherCore
    AetherCore varese

    2 giorni fa

    Descrizione

    Position: Customer Support Representative (German Speaker)
    Location: Lisbon, Portugal
    Start Date: Flexible
    Employment Type: Full-time | Fixed-term contract (1 year)
    About The Role
    We are looking for a motivated and detail-oriented Customer Support Representative to join our support team for a leading streaming platform. In this role, you will be responsible for resolving customer queries via phone, email, and chat, troubleshooting issues, and ensuring a high level of satisfaction.
    You will play a key part in shaping the customer experience and contributing to important performance indicators, including Customer Satisfaction (C-SAT), Net Promoter Score (NPS), and adherence to Service Level Agreements (SLAs).
    Key Responsibilities

    • Provide timely and effective customer support through multiple channels
    • Diagnose and resolve technical and account-related issues
    • Ensure a high level of customer satisfaction by delivering a positive experience
    • Work towards individual and team performance targets
    Requirements
    • Native-level German (minimum C1) and fluency in English
    • Previous experience in customer support (preferably 12+ months in a contact center)
    • Familiarity with BPO KPIs (C-SAT, NPS, SLAs)
    • Strong communication and problem-solving skills
    • Technical troubleshooting knowledge is a plus
    What We Offer
    • Competitive salary package: approx. €21,800 gross/year
    • Fixed weekday schedule (Monday to Friday, 9 AM to 6 PM)
    • Performance and language bonuses
    • Health and life insurance (includes family plan)
    • Relocation bonus up to €2,500 for candidates moving from abroad, and €2,500 signing bonus
    • Support with local registration and accommodation
    • Initial training provided and opportunities for career development
    How To Apply
    If you're ready to join a dynamic team and contribute to creating a positive customer experience, we'd love to hear from you. Apply today to take the next step in your career.
    Powered by JazzHR
    KOHexMXpHG
  • Lavorare in azienda

    Guest Service Agent

    Solo per membri registrati

    Answer, record, log and process all guest calls, requests questions or concerns. Operate telephone switchboard station. · ...

    Milan

    1 mese fa

  • Lavorare in azienda

    Customer Service Agent

    Solo per membri registrati

    Si estás buscando un trabajo con una empresa líder en servicios de inspección, verificación y análisis con sede global, · este puede ser tu oportunidad.SGS está buscando un Caregiver proactivo que pueda integrarse al equipo de Connectivity & Products. · Tener experiencia previa c ...

    Milan

    1 mese fa

  • Lavorare in azienda

    Guest Service Agent

    Solo per membri registrati

    Easylife sta cercando un Esperto di Operations per trasformare ogni soggiorno in un'esperienza unica. · ...

    Milano

    1 mese fa

  • Lavorare in azienda

    Guest Service Agent

    Solo per membri registrati

    Unisciti al team del Hilton Garden Inn Milan North 4*. Hai passione per l'ospitalità e il desiderio di offrire un'esperienza indimenticabile? Ti aspettiamo nel nostro team. · ...

    Milano

    1 mese fa

  • Lavorare in azienda

    Customer Service Agent

    Solo per membri registrati

    As a Below Wing Customer Service Agent, you will be central in demonstrating Delta's commitment to our customers by making their travel experience as smooth and pleasant as possible. · ...

    Milan

    3 settimane fa

  • Lavorare in azienda

    Customer Service Agent

    Solo per membri registrati

    As a Customer Service Agent you will be central in demonstrating Delta's commitment to our customers by making their travel experience as smooth and pleasant as possible. · ...

    Milan

    3 settimane fa

  • Lavorare in azienda

    Guest Service Agent

    Solo per membri registrati

    Join Starhotels and become part of the Reception Team as Guest Service Agent at our Hotel Rosa Grand in the heart of Milan. · ...

    Milan

    2 settimane fa

  • Lavorare in azienda

    Guest Service Agent

    Solo per membri registrati

    Join Starhotels and become part of the Reception Team as Guest Service Agent at our Hotel Rosa Grand in the heart of Milan. · ...

    Milan

    1 mese fa

  • Lavorare in azienda

    Guest Service Agent

    Solo per membri registrati

    Join Starhotels and become part of the Reception Team as Guest Service Agent at our Hotel Rosa Grand in Milan. · As the first point of contact for our guests, you'll create memorable experiences during arrival, stay and departure.Being the friendly face that responds promptly to ...

    Milan, Lombardy 19.000 € - 26.000 € (EUR) all'anno

    1 settimana fa

  • Lavorare in azienda

    Guest Service Agent

    Solo per membri registrati

    Join Starhotels and become part of the Front Office team at our Hotels in the heart of Milan. · As a Guest Service Agent you'll be the first point of contact for our guests, creating memorable experiences during arrival, stay and departure. · ...

    Milano

    1 mese fa

  • Lavorare in azienda

    Guest Service Agent

    Solo per membri registrati

    Answer, record, log, and process all guest calls, requests, questions, or concerns. Operate telephone switchboard station. · Process guest requests for wake-up calls, screening calls, do not disturb, call forwarding, conference calls, TDD relay calls, · ...

    Milan

    1 mese fa

  • Lavorare in azienda

    concierge & client service agent

    Solo per membri registrati

    Etjca S.p.a. sta selezionando un Night Concierge & Client Services Agent PT per un'importante azienda di servizi Lifestyle. · ...

    Milan

    2 mesi fa

  • Lavorare in azienda

    Guest Service Agent

    Solo per membri registrati

    Answer, record, log and process all guest calls requests questions or concerns. Operate telephone switchboard station. · ...

    Milan A tempo pieno

    1 mese fa

  • Lavorare in azienda

    concierge & client service agent

    Solo per membri registrati

    Se busca un Night Concierge & Client Services Agent para apoyar al Team Corporate en el desarrollo y gestión de las solicitudes de clientes corporativos. El candidato ideal deberá presidir el servicio durante los fines de semana y garantizar una asistencia alta calidad a nuestros ...

    Milan, Lombardy

    2 mesi fa

  • Lavorare in azienda Lavoro a distanza

    Guest Service Agent

    Solo per membri registrati

    Answer guest calls, record and process requests. Operate telephone switchboard station. · ...

    Milano

    1 mese fa

  • Lavorare in azienda

    Guest Service Agent turnante

    Solo per membri registrati

    Mandarin Oriental, Lago di Como aims to become one of the most exclusive resorts in Europe, representing the true elegant Italian but understated luxury experience for a worldwide Clientele. · Our vision is to promote our welcoming, genuine and passionate culture to attract and e ...

    Como

    5 giorni fa

  • Lavorare in azienda

    Guest Service Agent turnante

    Solo per membri registrati

    Guest Service Agent turnante · JR-05016 · Rooms · Full time · Seasonal · Mandarin Oriental, Lago di Como · Add To Favourites · View Favourites · Mandarin Oriental, Lago di Como aims to become one of the most exclusive resorts in Europe, representing the true elegant Italian but u ...

    Lago di Como, Lombardia

    5 giorni fa

  • Lavorare in azienda

    Guest Service Agent turnante

    Solo per membri registrati

    Mandarin Oriental, Lago di Como aims to become one of the most exclusive resorts in Europe, representing the true elegant Italian but understated luxury experience for a worldwide Clientele. · Our vision is to promote our welcoming, genuine and passionate culture to attract and e ...

    Como, Lombardy

    5 giorni fa

  • Lavorare in azienda

    Senior Airport Services Agent

    Solo per membri registrati

    Job Purpose · Identify and meet the standard and special service requirements of the customers at check-in, transfer desk, special services, and boarding gates, by adhering to the set service standards and procedures so that the customers are handled in a friendly and efficient m ...

    Milan

    13 ore fa

  • Lavorare in azienda

    German-Speaking Customer Service Agent

    Solo per membri registrati

    Job summary · We are looking for a motivated and detail-oriented Customer Support Representative to join our support team for a leading streaming platform. · QualificationsNative-level German (minimum C1) and fluency in English · ...

    Milan

    1 mese fa

  • Lavorare in azienda

    German-Speaking Customer Service Agent

    Solo per membri registrati

    We are looking for a motivated and detail-oriented Customer Support Representative to join our support team. · We will be responsible for resolving customer queries via phone, email and chat, · troubleshooting issues, · and ensuring a high level of satisfaction.You will play a ke ...

    Milan

    1 mese fa

Lavori
>
Varese