Customer Service - Bolzano - Bozen, Italia - A. Loacker SPA/AG
Descrizione
In order to support our growing company, we are currently looking for a new colleauge to enrich our Customer Service & Sales Support Team.
YOUR RESPONSIBILITIES
- International Customer management
- Full responsibility for the OrdertoCash process (from order management to invoicing and complaint management)
- Creation of customs documentation
- Sales administrative related activities
- Suggest and work on improvements to become best in class
- Monitor and optimize operational performance KPIs
- Regular interfaces with the sales team, logistics, marketing and finance department as well as production planning
YOUR PROFILE
- High school diploma, Bachelor/Master's degree is an advantage
- 23 years' experience in a similar role
- Professional knowledge of Excel, SAP and CRM; BI knowledge is an advantage
- Strong customer orientation
- Passion for multicultural backgrounds and good understanding of processes
- High interest on digital developments
- Autonomous, curious, proactive as well as structured and well organized
- Very good Englishknowledge (spoken and written), German and/or Italian is a plus
OUR OFFER
- The chance to work in an international environment
- Engaged, welcoming and dynamic Team
- Continuous training in our Loacker Academy
- Company canteen
Location:
Bolzano (I)
Contratto di lavoro:
Tempo pieno
Benefit:
- Corsi di lingua offerti
- Mensa aziendale
- Orario flessibile
- Parcheggio libero
Orario:
- Dal lunedì al venerdì
- Orario flessibile
Tipi di retribuzione supplementare:
- Quattordicesima
Esperienza:
- addetto/a assistenza clienti: 1 anno (Preferenziale)
Lingua:
- inglese (Preferenziale)
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