- Plan daily activities, setting objectives and assigning tasks to the team;
- Observe the team on the floor and provide ongoing feedback and coaching, supporting their personal development;
- Participate in recruitment activities in partnership with the leading team and in line with the HR strategy;
- Provide induction for new arrivals and ensure their full integration within the team;
- Define personal development objectives for team members, set expectations and targets, coaching them on improvement areas;
- Conduct Annual Performance Appraisal with team members to support their development and discuss career ambition;
- Propose people development plans to store management and HR;
- Identify training needs and share them with the store management and the training manager.
- Drive the achievement of sales goal through their team members, with a specific responsibility on their departments;
- Develop business strategy and action plan to enhance the growth of their departments;
- Foster client culture within the team, supporting them on client discovery, increasing loyalty of existing ones and sharing best practice on clienteling activities;
- Support the store team in difficult and complex sales and in managing complaints;
- Plan morning briefings, ensuring involvement of all team members and support them in their preparation;
- Coach team members to improve data accuracy and client reachability, monitoring data quality in line with privacy and company guidelines.
- Contribute to the business development through proposal of commercial actions leveraging experience on product knowledge, market trends, customer feedback and best practice and monitor business performance indicators;
- Develop an action plan to meet targets based on performance indicators analysis;
- Be responsible of buying for their departments, proposing to their manager a strategy based on analysis of past performance, observation, feedback from clients, market trends, etc;
- Support store management in organizing, ensuring proper floor coverage and supervision;
- Collaborate with operations team and store management to improve end to end processes in store;
- Encourage continuous collaboration between their managers and visual merchandising, suggesting ideas to enhance in-store experience.
- Bachelor's degree preferably with a hospitality or fashion management focus;
- Professional background: strong career in management, preferably with international and luxury fashion retail experience;
- Exemplarity (application of procedures, presence on the ground, attitude, presentation, ;
- Driving and charismatic presence on the sales floor and with various interfaces;
- Analytical skills and a particular appetite for defining strategies;
- Excellent leadership attitude and ability to lead and motivate a team;
- Professionalism, enthusiasm, dynamism, ease of integration and teamwork complete the profile.
- Fluency in Italian and English. A third language will be considered an advantage;
- Proficient with Excel / IT tools;
- Excellent interpersonal and communication skills, with a customer service orientation;
- Team player mentality to build meaningful relationships and ability to work autonomously;
- Availability, flexibility and dynamism to function in a high-pace environment;
- Determined to be part of a people centric retail project, for which is required vocation for human values, passion and a strong aesthetic sense.
-
Department Manager
3 giorni fa
Standler Italia s.r.l Milano, ItaliaAzienda multinazionale leader nel settore Retail, per lo sviluppo dei propri PV, ci ha incaricato di selezionare: · **MILANO - RETAIL - DEPARTMENT MANAGER** · **Principali mansioni svolte e competenze**: · - organizzare e pianificare strategicamente le attività quotidiane per sod ...
-
Department Manager
3 giorni fa
Confidenziale Lombardia, Italiadell'Confidenzialebr> · H&M è il brand di moda che offre gli ultimi stili e l'ispirazione per tutti' sempre. I clienti troveranno di tutto' da i capi più fashion e frutto di collaborazioni uniche di designer a elementi essenziali del guardaroba a prezzi accessibili' accessori per ...
-
Department Manager
1 settimana fa
Confidenziale Lombardia, ItaliaPresentazione dell'azienda · Crediamo nelle connessioni reali. Quelle che vanno oltre i dati e gli algoritmi. Quelle che si basano su empatia, intuizione, istinto. Per questo all'innovazione tecnologica uniamo sempre la passione dei nostri professionisti. Per creare una connessio ...
-
Department Manager/ Responsabile
5 giorni fa
Urban Outfitters Milano, ItaliaLocation: This position is located at Galleria Passarella 1, Milano,, 20121 Italy Role Summary: · L'obiettivo principale di questo ruolo è quello di assumersi la responsabilità totale del reparto per le vendite, la redditività del servizio e la prevenzione delle perdite. Ottenere ...
-
Department Manager
1 settimana fa
H&M Arese, Italiadell'azienda · H&M è il brand di moda che offre gli ultimi stili e l'ispirazione per tutti, sempre. I clienti troveranno di tutto, da i capi più fashion e frutto di collaborazioni uniche di designer a elementi essenziali del guardaroba a prezzi accessibili, accessori per completa ...
-
Department Manager
23 ore fa
Balenciaga Milano, Italialocations · Milano - Via Bigli, 16time type · Full time · posted on · Posted Today · job requisition id · R127543 · - Summary · - About us · - Cristóbal Balenciaga founded the House in 1917 in his home of Spain. In 1937, he established the brand in Paris, designing its collection ...
-
Department Manager
1 giorno fa
Hermès Italie Milano, ItaliaGeneral Role · The Department Manager reports directly to the Store Manager and actively participates in the development of the store embodying the Hermès spirit of tradition, quality and service. · Main responsibilities · - Be the link between the team and the manager by a frequ ...
-
Department Manager
1 giorno fa
Hermès Italie Milano, ItaliaGeneral Role · The Department Manager reports directly to the Store Manager and actively participates in the development of the store embodying the Hermès spirit of tradition, quality and service. · Main responsibilities · - Be the link between the team and the manager by a frequ ...
-
Electrical and Cogeneration Department Manager
6 giorni fa
Wyser Milano, ItaliaIl nostro cliente è una storica realtà italiana di medie dimensioni, in forte espansione, che si occupa di quadri elettrici e impianti per la generazione elettrica e di energia e ci ha incaricato di ricercare la figura · ELECTRICAL AND COGENERATION DEPARTMENT MANAGER · La figura ...
-
Department Manager
3 giorni fa
Standler Italia s.r.l Varese, ItaliaAzienda multinazionale leader nel settore Retail, per lo sviluppo dei propri PV, ci ha incaricato di selezionare: · **VARESE - RETAIL - DEPARTMENT MANAGER** · **Principali mansioni svolte e competenze**: · - organizzare e pianificare strategicamente le attività quotidiane per sod ...
-
Department Manager
1 settimana fa
Decathlon Italia - Retail Busnago, ItaliaDecathlon è ideatore, produttore e distributore di articoli e servizi sportivi. · Attraverso il sito e gli oltre 1750 store in 60 paesi realizza la propria mission: rendere durevolmente accessibili il piacere ed i benefici dello sport al maggior numero di persone. · Con questa p ...
-
Saint Laurent Department Manager
1 giorno fa
Groupe Kering Milano, ItaliaSummary · Founded in 1961, Yves Saint Laurent was the first couture house to introduce the concept of luxury prêt-à-porter in a 1966 collection called 'Rive Gauche', synonymous with youth and freedom. This shift represented a first critical step in the modernization of fashion an ...
-
Saint Laurent Department Manager
5 giorni fa
Groupe Kering Milano, ItaliaSummary · Founded in 1961, Yves Saint Laurent was the first couture house to introduce the concept of luxury prêt-à-porter in a 1966 collection called 'Rive Gauche', synonymous with youth and freedom. This shift represented a first critical step in the modernization of fashion an ...
-
Contract Manager Development Department
1 giorno fa
MYTILINEOS Milano, ItaliaDevelop an understanding of commercial terms and conditions for implemented contracts and knowledge transfer of contract conditions to wider project team. · - Assist with drafting, negotiation, review and finalization of various commercial contracts. · - Report, list, transmit an ...
-
Warehouse Department Manager
23 ore fa
DECATHLON Logistics & Supply chain Basiano, ItaliaInizia la partita Entra a far parte della squadra vincente di Decathlon: Unisci il tuo amore per lo sport al lavoro di squadra e fai di ogni giorno una vittoria · Il tuo day-to-day \[insieme, affronteremo una nuova partita ogni giorno\] · Insieme al tuo team, vivrai emozioni unic ...
-
Warehouse Department Manager
23 ore fa
Decathlon Italia - Logistic & Value Chain Basiano, ItaliaSiamo ideatori, produttori e distributori di articoli sportivi. · Attraverso la piattaforma ecommerce e gli oltre 1700 store in 70 Paesi realizziamo la nostra mission: rendere durevolmente accessibili il piacere ed i benefici dello sport al maggior numero di persone in modo soste ...
-
Warehouse Department Manager
1 settimana fa
DECATHLON ITALIA S.r.l. Basiano, ItaliaSiamo e cerchiamo appassionati di SPORT e di relazione CLIENTE che condividono il SENSO, la MISSION ed i nostri VALORI AZIENDALI ed hanno una forte interesse verso la SUPPLY CHAIN. · In Decathlon Logistica potrai formarti e accrescere la capacità di lavorare in TEAM e di raggiung ...
-
Department Manager
17 ore fa
Hermes Milano, ItaliaGENERAL ROLE The Department Manager, in partnership with the Store Manager, successfully manages all boutique activities, leading and supporting the development of their team, focusing on business and customer experience with highest integrity, actively embodying Hermès culture a ...
-
Department Manager
17 ore fa
Hermès Paris Milano, ItaliaWe are in need of an influential Department Manager - Boutique Milano to join our cohesive team at Hermès Paris in Milano. · Growing your career as a Full Time Department Manager - Boutique Milano is an exceptional opportunity to develop key skills. · If you are strong in critica ...
-
Stagista Project Manager Department Mrna
3 giorni fa
Adecco Italia S.P.A. Milano, ItaliaStagisti per nuovo reparto di produzione mRNALe risorse, inserite all'interno del team, supporteranno il nuovo dipartimento mRNA acquisendo un'esperienza pratica in un ambiente produttivo altamente dinamico ed internazionale. Tra le varie attività ci saranno:Supporto nelle attivi ...
Department Manager - Milan, Italia - Hermès
Descrizione
GENERAL ROLE
The Department Manager, in partnership with the Store Manager, successfully manages all boutique activities, leading and supporting the development of their team, focusing on business and customer experience with highest integrity, actively embodying Hermès culture and values.
MAIN RESPONSABILITIES
People management and development
Sales and Customer experience
Operations
PROFILE
Hermès engages positive and passionate people who own the following requirements:
