Internship Customer Service Analyst - Milano, Italia - Reckitt

Reckitt

Azienda verificata

Milano, Italia

1 settimana fa

Inviato da:

Piero Bianchi

Reclutatore di talenti per beBee

StageSHIP

Descrizione

Want to make your mark in supply chain? As our Internship Customer Service Analyst, you'll have the freedom to gain hands-on experience with some of the world's most leading consumer products.

Internship Customer Service Analyst

Milano, Lombardia

Competitive Salary & excellent benefits package

You'll be part of the Supply Chain Services team, reporting to Customer Service Coordinator.

ACTIVITIES

Monitor KPIs bringing knowledge on them for the whole team to support tactical/strategic decisions
Order Management: working over Company Service Level and Process efficiency, in order to improve way of doing things
Support the productivity plan, developing analysis over multiple KPIs (PFR, OT, FPO, CTS, order profile )
Support customer engagement plan proposing enhancements & actions (EDI, sharing KPIs, ), monitoring the status of actions taken and giving visibility on results achieved (minutes, KPIs, )
Collaborate with sales team on actions defined to implement to improve Advantage
Make improvement on processes on customers assigned that can bring value to the business (extracosts ) also in collaboration with distribution/logistic team and with sales team
Share results achieved (Look at numbers to sustain perception)

REQUIREMENTS:

Master Degree
Highly analytical skills
Ownership/drive for result
Capable of gathering and processing complex data from a wide variety of sources
Base knowledge of important supply chain processes/metrics/goals
Good relationship with internal/external stakeholders
Independent, proactive, good on time management, readiness to work by priority
Good knowledge of English language

You'll succeed because
you have an entrepreneurial spirit. You've a strong academic background. You're ambitious and motivated, hungry to take on responsibility in a fast-paced and dynamic environment. You're also action-oriented, a pragmatic problem solver and share our drive to succeed. Even when faced with obstacles.

You'll love it because
you'll get to make an impact like never before. You'll be responsible for your own projects - we can't wait to hear your ideas. The products you get out there will make people's lives better. Our iconic brands will provide an incredible platform for you. And our dynamic, ownership-driven culture will help bring the very best out of you, every day.

Equality:

All qualified applicants will receive consideration for employment without regard to age, disability or medical condition; colour, ethnicity, race, citizenship, and national origin; religion; pregnancy, family status and caring responsibilities; sexual orientation; sex, gender identity, gender expression, and transgender identity; protected veteran status; size or any other basis protected by appropriate law.