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- Tracking outstanding debts, locate and contact debtors;
- Create and implement debt collection courses of action, negotiate payoff deadlines and payment plans;
- Handle customers' questions or complaints;
- Update account status and balances regularly;
- Comply with legal requirements in cooperation with German local colleagues.
- Fluent (minimum C1 knowledge) in French, preferably native speaker (must have);
- Fluent in German (nice to have);
- Experience in working with tight deadlines;
- Good knowledge of MS Office;
- Good negotiation skills and team player;
- Good time-management, interpersonal and communication skills;
- 2 years of experience as credit collector (ideally);
- Bachelor/master's degree in economics is a plus.
Credit Collector - Padua, Italia - Safilo
Descrizione
We are currently looking for a Credit Collector in the Credit Area. Main duty will be to help our company collect its credits with the responsibility of contacting debtors and negotiate payments. The position is based in our HQ in Padua.
Duties and responsibilities
Requirements