Resident Manager - Via Milano - Tribera Group

Descrizione

A new chapter begins – welcome to Tribera

Scopra di più sulle mansioni generali e sulle competenze richieste per questa opportunità leggendo di seguito.

Are you ready to lead a dynamic team in a fast-paced environment, where hospitality excellence, customer satisfaction, and operational efficiency are key? As the Resident Manager at Tribera Milan, you'll play a pivotal role in launching and managing our new Milan property, opening in Fall 2026.

You'll be involved from the pre-opening phase through to full operational delivery, managing property operations, enhancing the resident experience, and driving business success at one of our premier locations.

What You'll Do:

Customer Acquisition & Marketing:

Collaborate with the Corporate Services team to implement local sales and marketing strategies, and identify local partners to strengthen the Tribera brand experience.

Customer Care & Retention:

Ensure high levels of customer satisfaction through community building, prompt response to resident inquiries and complaints, and maintaining a stable living environment.

Facility Management:
Work closely with external suppliers and the Corporate Services team to maintain the optimal condition of the property.

Operational Reporting:
Ensure timely and accurate financial and operational reporting, adhering to Tribera's business compliance guidelines.

Quality & Safety:

Implement quality management measures, including Standard Operating Procedures (SOPs), and ensure residents' safety through regular drills and access control.

What We're Looking For:

Experience:

At least 1 year of experience at Tribera or 2-5 years in a similar hospitality management role such as Resident Manager, Front Office Manager, or Room Division Manager.

People Skills:

A strong ability to work with diverse teams and create a positive, collaborative environment for both residents and colleagues.

Attention to Detail:
A high level of precision and organizational skills with a strong affinity for administrative tasks and data management.

Communication Skills:
Fluency in Italian (C1/C2) and English (C1/C2), with additional languages a plus.

Leadership:
Proven experience in leading teams, with the ability to drive performance and provide training and support.

At Tribera, we believe in creating a workplace that prioritizes well-being, flexibility, and personal growth. Join our team and experience a supportive environment where innovation thrives, and your contributions are valued.


What we offer:
Flexibility with remote work options

Special Tribera Birthday Gift:
Choose a day off to celebrate
A dynamic, young, and creative team that values openness to new ideas and solutions.
Engaging challenges and a variety of projects.
A supportive and collaborative work environment.

About us
Tribera is a next-gen living platform built for Gen Z.

With 20+ properties and over 11,000 beds across 8 countries, we're shaping a new way to live, study, and stay across Europe.

Born from the merger of BaseStack Living and Milestone, Tribera brings together student living, co-living, and short stays under one roof.

Our spaces are design-led, community-first, and flexible by default, because real life isn't one-size-fits-all. xkiyazw

We're building places where people feel connected, inspired, and supported to live life their way. And we're growing fast, which means there's plenty of room to shape what comes next, together.