Sales Associate - Torino, Italia - Hermès Italie

Hermès Italie

Azienda verificata

Torino, Italia

2 settimane fa

Inviato da:

Piero Bianchi

Reclutatore di talenti per beBee

Descrizione

General Role

Main responsibilities

The Sales Associate is responsible for:

Welcoming the clients, showing an active role on the selling floor;
Listening and identifying their needs, ensuring that each one receives an excellent and professional service throughout;
Being Storyteller, suggesting and surprising, delivering quality and consistency of service to develop client relationships and sales services;
Guiding the clients towards their choice by responding to their objections and understanding what best corresponds to their wishes;
Accompanying the clients till they leave the store holding the Orange Bag;
Preparing for the future, building up and maintaining a loyal Clientele;
Ensuring stock replenishment at all times and reporting shortages.

Profile

Bachelor's degree preferably with a linguistic or fashion/luxury focus;
Fluency in Italian and English. A third language knowledge will be considered an advantage;
Sales background: at least three years of experience in the direct sales to clients, preferably in a luxury good boutique.

Hermès engages positive and passionate people who own the following requirements:

Excellent interpersonal and communication skills, with a customer service orientation;
Team player mentality to build meaningful relationships and ability to work autonomously;
Availability, flexibility and dynamism to function in a highpace environment;
Determined to be part of an innovative retail project, for which is required passion, motivation for selling and a strong aesthetic sense.

Additional InformationAbout the Hermès Group

Hermès was born in Paris in 1837 as a laboratory of harnesses and saddles for horses: since then, six generations of artisans have explored new crafts, animated by a creative impulse, combined with beautiful and processed with care material.

Today Hermès is an international group committed to innovation in a subtle harmony between past, present and future. It is a company founded on high standard values of dedication to excellence and authenticity of its objects.

An independent family house that pursues its French artisan tradition:
Hermès creates, sells and manufactures beautiful, useful and durable objects.

The company brings together more than employees in 50 countries; the Italian branch is located in Milan and provides the local support and management to the 11 Stores present in the country and to the Boutique in Athens, Greece.