O2cx Specialist - Milano, Italia - Levi Strauss & Co.

Levi Strauss & Co.
Levi Strauss & Co.
Azienda verificata
Milano, Italia

3 settimane fa

Piero Bianchi

Inviato da:

Piero Bianchi

Reclutatore di talenti per beBee
Descrizione

Markets:
Wholesale Customers Greece


Main responsibilities:

Customer Service:

  • Ensure that orders are processed correctly, in order to ship the collection on time;
  • Give information about order status and shipments, manage changes, force
allocation if necessary;

  • Manage endseason and stockswap returns;
  • Authorize disputes for defective / missing items;
  • Interface with Warehouses and Couriers for issues regarding shipments, stocks,
theft practices;

  • Coordination with other company departments located in Italy and abroad
(India, Belgium, Spain, Romania, Germany).


Credit:

  • Daily check of blocked orders due to credit reasons: release them by obtaining the
necessary conditions, coordinating with the Central Credit Controller ;

  • Credit Review: help Agencies to find the best payment method for the Customer;
  • Credit collection;
  • Sepa DD management;
  • Unallocated: check payments and close related invoices.
document.


Tools:

  • Outlook/Teams
  • SAP
  • Office (excel, word)
  • Acrobat Reader
Languages (good level)

  • Italian
  • Greek
  • English

LOCATION
Milan, Italy

FULL TIME/PART TIME

Full time
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