IT Support - Aprilia, Italia - Teceze Ltd

Teceze Ltd
Teceze Ltd
Azienda verificata
Aprilia, Italia

2 settimane fa

Piero Bianchi

Inviato da:

Piero Bianchi

Reclutatore di talenti per beBee
Descrizione
Install, upgrade, support and troubleshoot for printers, computer hardware and any other authorized peripheral equipment

  • Performs general preventative maintenance tasks on computers, laptops, printers and any other authorized peripheral equipment
  • Performs remedial repairs on computers, laptops, printers and any other authorized peripheral equipment before sending across to authorized service vendor
  • Customize desktop hardware, operating system to meet user specifications and site standards
  • Performs work in compliance within specified warranty requirements
  • Safely package equipment for branches and arrange for the transport of the equipment
  • Responsible for monitoring, operating, managing, troubleshooting and restoring to service any terminal service client, personal computers (PC) or notebooks that has authorized access to the network
  • When the restoration is beyond the scope of the computers, laptops, printers and any other authorized peripheral equipment the engineer will escalate the issue/problem to proper support team member
  • Develop trends by monitoring and analyzing incoming calls, problems and support requests
  • User account administration, i.e., account creation and management and password resets on Active Directory in conjunction to central team
  • Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software
  • Use authorized tools and methodologies to load, copy and customize operating system configurations for deployment
  • Provides backup support and assistance to the Network Administrator as needed
  • Responsible for tracking hardware and software inventory
  • Returns defective equipment/parts to maintenance inventory, documents customer repairs, maintains and restocks assigned parts inventory to insure proper spare parts level

Job Types:
Full-time, Contract


Salary:
€2, €3,000.00 per month


Ability to commute/relocate:

  • Aprilia, Lazio: Reliably commute or planning to relocate before starting work (required)
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