front & back office manager - Varese (VA) - Color Holiday

Descrizione

Front & Back Office Manager

Siamo alla ricerca di un professionista dinamico e motivato per ricoprire il ruolo di capo ricevimento in uno degli hotel della nostra catena. La posizione è disponibile da aprile a settembre, periodo durante il quale si assicurerà la gestione delle attività della reception.

Le sue responsabilità includeranno:

• Coordinare e supervisionare le attività della reception garantendo un servizio clienti eccellente.
• Formare e motivare l'equipe della reception al fine di raggiungere elevati standard di servizio.
• Gestire prenotazioni ed eventuali richieste degli ospiti assicurando una comunicazione efficace.
• Collaborare con altri dipartimenti al fine di offrire agli ospiti un'esperienza coerente e di alta qualità.

A tale carica sarà richiesta:

Richieste fondamentali:

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• Conoscenza lingua Inglese (minimo livello B2)
  
  
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